Sr. People Programs Manager / HR Business Partner

Are you a visionary builder eager to leave a lasting impact in the world of talent management? At Patch My PC, we’re not just looking for someone to maintain the status quo; we’re in search of an enthusiastic Talent Management Strategist who thrives on crafting something from the ground up.
This role is for the go-getters, the relationship builders, and the strategists who can navigate the complexities of a growing, multinational workforce with ease. With us, you’ll have the unique opportunity to shape our talent management philosophy, spearhead innovative programs, and drive change that resonates across global landscapes. If you're passionate about nurturing a culture of excellence and ready to develop high-trust, impactful relationships at all organizational levels, your journey with Patch My PC will be nothing short of transformative. Join us in redefining talent management and be the cornerstone of our continued success and growth.

This position is a fully remote work from home (WFH), but candidates must live and be authorized to work within the United States.

OUR VALUES:

• We Are Humble: Seeking feedback while remaining grounded in our commitment to improve
• We Avoid Shenanigans: Taking ownership and prioritizing authenticity and integrity in all we do
• We Create Experiences: Delivering positive, memorable moments that exceed expectations
• We Pursue Excellence: Striving to be our best by continuously honing our skills and upholding our values
• We Serve Others​​​​​​​: Supporting each other and our communities by generously giving time and resources
• We Show Empathy​​​​​​​: Demonstrating compassion, understanding, and respect for all those we serve
• We Think Big​​​​​​​: Embracing a growth mindset to innovate in our journey of improving lives

COMPENSATION INFORMATION:

• Base Salary: $90,000 - $140,000 (USD Annually)
  • The salary range will be based on your experience and cost of living.
• Additional Compensation / Benefits:
  • Annual bonuses - we offer a yearly bonus based on company goals being hit with a 12% target.
  • 401k matching - we match 200% of 401k contributions up to the first 5% of your salary for a total of up to 10%
  • Medical - we cover 99% of your health care premium for you and all dependants
    • For qualified plans, we contribute $2,000/yr into your Health Savings Account (HSA)
    • For qualified plans, we match up to $500/yr into your Flexible Spending Account (FSA)
  • We offer additional bonuses for each positive customer survey and sometimes do one-off company-wide bonuses.
• Benefits:
  • We offer an excellent benefits package

WHY CONSIDER PATCH MY PC?

Our team is passionate, and we live our values daily. In our company, it's not a poster on the wall. Instead, we actively acknowledge and celebrate when our team members show any of our values. Our values drive how we interact and communicate as a company. If you don't align with our values, please don't apply.

Please review https://patchmypc.com/careers to learn more about our company, values, benefits, and diversity.  We are an equal-opportunity employer.

TRAITS THAT WILL HELP YOU LAND THIS JOB:

• You Are An "A" player
• Enjoy working in a fast-paced environment
• Enjoy trying and learning new things
• Have the ability to empathize with and help others
• Avoid workplace shenanigans

IN ADDITION TO THOSE TRAITS YOU MUST ALSO:

• Have the ability to quickly build high-trust relationships at all organizational levels
• You’re a builder. You’ll build many programs from the ground up.
• You can navigate the complexity of a multinational workforce and align programs in ways that are appropriate for all geographies

YOUR DAY-TO-DAY RESPONSIBILITIES WOULD BE:

• In collaboration with the Executive Leadership Team, create a clear talent management philosophy and strategy. 
• Create and drive the execution of all of Patch My PCs talent management programs that are in alignment with our talent management philosophy and values. This includes performance management, goal setting, promotion processes, and performance reviews.
• Assess, evaluate and recommend tools, applications and technologies that will help ensure that our processes are scalable as Patch My PC continues to grow.
• Create and drive a transparent talent management process that enables our team members to build and develop their careers.
• Assess, measure and report on critical data/metrics related to our talent processes to ensure we are making progress towards our longer term goals
• You’ll serve as a strategic partner for our business leaders while also being a strong advocate for all team members and our culture/values.
• Your knowledge and deep relationships across the business will inform and drive our talent management programs. 
• Help managers understand People policies and the “why” behind decisions so that they can better adopt and support People programs. 
• Quickly handle and resolve any team member relations issues
• Provide guidance and input on organizational design including any business function restructuring, workforce planning and succession planning.
• Proactively identify training needs for the business and ensure those are delivered  so that our team members and leaders have the skills needed for our growing business.

TO GET HIRED AT PATCH MY PC, YOU MUST BE:

• Fully aligned with our company values
• A humble person
• A highly skilled communicator (in English; both written and spoken)
  • Grammarly can be helpful for this, most of us use it! :)
• Proficient in Microsoft Outlook, Word, OneDrive, and Windows.
• Willing to admit when you mess it up (it happens to everyone on our team, often)
• We work through issues together as a team, whether self-inflicted or not, therefore we need transparency and accountability to reach our goals together
• Enthusiastic and eager to take on new challenges
• Adaptable and willing to wear whatever hat gets the job done
• We are growing and changing processes often to improve, so flexibility and being okay with change is a must

BENEFITS OFFERED BY PATCH MY PC

• To view more detailed information about benefits offered at Patch My PC, please see https://patchmypc.com/careers#we-care
• Medical (99% of premium covered by Patch My PC)
  • For qualified plans, Patch My PC contributes $2,000/yr into your Health Savings Account (HSA)
  • For qualified plans, Patch My PC matches up to $500/yr into your Flexible Spending Account (FSA)
• Dental
• Vision
• 401k (match 200% of contributions up to the first 5% of salary)
• 3 months of paid Paternity Leave
• 3 weeks of paid time off, as well as sick leave, volunteer leave, and bereavement
  • Increases with tenure
• 3 days of paid volunteer leave
• Tuition reimbursement up to $5,250 a year
• Gym Membership / Equipment Reimbursement $75/month
• Life Insurance
• Short and Long-term disability
• 200% matching of team member donations to charitable organizations up to $5,000.00/yr
• Awesome technology to do your best work
• Annual bonuses based on company goals

OTHER DETAILS:

During the application and interview process, we may ask you to take a series of assessments to help us understand your potential as a great fit and, if you are hired, how we can best set you up for success.

Are you interested in joining a growing team with a great culture? We are a small, established software company with a startup feel and culture. We have a very dynamic atmosphere with a fully remote team, and there will be a lot of opportunities for personal and professional growth - not to mention all the fun things to do!

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