Sr. Credit Specialist

Come join one of the fastest-growing independently owned distributors in Northern California! We are looking for a full-time Sr. Credit Specialist to join our team at our branch in Hayward, CA.  

The Senior Credit Specialist multi-tasks and performs at a high level of responsibility and leadership to oversee the efficient management of invoicing, payment collections, and credit risk.

Benefits:

• Competitive Pay:$30.00 - $35.00 per hour depending on experience
• Quarterly Bonus Opportunities
• Hybrid Work Schedule 
• Medical, Dental, Free Vision Insurance
• 401k with Employer Match
• Basic Life Insurance, AD&D, and LTD Insurance
• Paid Major Holidays and Paid Time Off
• Employee Wellness Programs
• Commuter Benefits
• Fringe Personalized Lifestyle Benefit 

Essential Functions and Responsibilities:

• Investigate and resolve short payments, disputed charges, and invalid deductions in a timely manner.
• Send and follow up on job information worksheets related to customer liens.
• Process preliminary notices using the Lien Writer program.
• Process conditional and unconditional waivers promptly and accurately.
• Review customer purchase orders and address any discrepancies or issues with the sales team.
• Make collection calls on assigned accounts in a professional and courteous manner, maintaining positive customer relations.
• Review customer accounts and order status to determine order release criteria as needed by request from the Credit Specialist.
• Monitor outstanding balances and take appropriate actions to ensure timely payments.
• Provide support and guidance to the sales team and order entry administrators regarding billing issues and order reconciliation.
• Maintain and update customer portfolios with accurate and current information.
• Process and post daily cash, ACH, wire transfers, and credit card transactions accurately.
• Review and audit orders as needed for accuracy and compliance, placing discrepant orders on credit hold as needed with Credit Managers approval
• Process customer refunds when required.
• Write off bad debts and service charges when deemed appropriate after Credit Manager approval.
• Identify and execute necessary process adjustments to improve efficiency and accuracy.
• Send statements to outstanding customers as requested and as part of the collection process.
• Maintain records, including filing and scanning invoices, debit and credit memos, and support documentation.
• Assist with audit and compliance activities as required.
• Handling other projects and duties as assigned.

Qualifications:

Education and/or Experience:

• High school diploma or equivalent required. Bachelor's degree in Finance, Accounting, or a related field preferred.
• 5+ years’ experience in credit and collections background preferred.

Computer Skills:

• Intermediate or better knowledge of personal computers and peripherals, word processing and spreadsheet software, e-mail and the Internet.
• Proficiency in relevant software and tools (e.g., Lien Writer program, accounting software).
• 10-Key by touch

Other Skills and Qualifications:

• In-depth knowledge of financial statement analysis, credit scoring models, and industry-specific risk factors.
• Strong knowledge of accounting principles and accounts receivable processes.
• Proficiency in financial software and credit analysis tools.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Leadership skills and the ability to work effectively in a team.
• Excellent communication and interpersonal skills

More about Alameda Electrical Distributors & California Service Tool: 

Over that last decade we have expanded to 15 locations throughout Northern and Central California and are ranked among the top 100 companies in our industry nationally. We focus on several key categories under two company brands, including tools, safety, specified products, electrical supplies, alternative energy, and automation. Our core markets served include: commercial and industrial contractors, and facility and OEM clients.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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