Credit Card Specialist

• Basic accounting/bookkeeping including; payment processing; G/L reconciliation; account transaction research.
• Level II customer support for employees (Bank of Hope) and cardholders; responding to inquiries and conducting changes to accounts.
• Report compilation and log updates.
• Application data entry and supporting underwriting.
• Delinquent account review; collections outbound/inbound call handlings.
• BSA/AML requirements including KYC/CIP as needed.

Job Qualifications/Requirements

• • Minimum Education Level:
    
    • Required: High School Diploma
    • Preferred: College Degree
  • Minimum Job Experience:
    
    • Required: 0-5 years
    • Preferred: 1+ years of financial institution experience
  • Language Skills:
    
    • Required: Fluent English (or fluent Korean, with basic English writing skills).
    • Preferred: Fluent in both English & Korean.
  • Computer/software Skills:
    
    • Required: Intermediate Microsoft Outlook, Word, Excel, and Powerpoint skills.
    • Preferred: Familiarity with payment card account servicing and underwriting platforms.

The salary range for this full-time position is $21Hourly - $23 Hourly + bonus + benefits
Salary ranges are determined based on qualifications, level, and location.
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.