Sr. Administrator, Business Systems

Weil seeks the best and brightest talent to join our Administrative Staff team. Our employees are the future of Weil so we invest in their training and development. Our environment embraces and encourages positive-minded professionals who seek to be challenged and acquire knowledge and skills in an atmosphere built on teamwork. Highly skilled and knowledgeable Administrative Staff assist our attorneys in successfully meeting and exceeding client needs and are vital to the overall success of the Firm.
Job Description
Assist in various administrator functions for the Firm's Business Systems applications. Act as a liaison to multiple front of house departments of the Firm, representing the IS Department. Serve as the first line of support for Business Systems applications and know when to escalate issues and who to escalate to. Collect feedback, requests, and suggestions from supported teams and pass on to Business Systems Engineers and management. Ensure that applications supported by the Business Systems team are used appropriately.
Primary Responsibilities and/or Essential functions:

• Provide daily support for the existing applications within the Firm for Business Operations departments including Records, Facilities, Security, Secretarial Services, Document Processing, Helpdesk, Audio/Visual, Digital Dictation, Reception, Mail/Messenger, Reprographics, Library, the Conference Center, and Dining & Conference Catering.
• Act as a liaison between the Business Operations teams and the various IS teams.
• Act as a point of contact for the Business Operations departments for feedback and any reporting- or inquiries-related questions.
• Manage daily support tasks and trouble tickets.
• Assist with maintaining and updating all Business Systems applications.
• Create and maintain documentation for all Business Systems application environments, customizations, and enhancements.
• Provide basic end-user and technical training as necessary regarding applications and environments.
• Analyze and work with end users on the impact of vendor software upgrades.
• Work with analysts and engineers (both in-house and contractors) to meet project deadlines and goals.
• Participate in application troubleshooting and testing.
• Work on various other projects as assigned by the Business Systems Manager.

Knowledge, Skills & Abilities:

• At least 3 years' experience working in an enterprise IT department (experience with front end business system software and applications preferred).
• Ability to work independently, as well as under supervision and as part of a team.
• Must be detail oriented, accurate, and efficient.
• Outstanding customer service skills.
• Demonstrated ability to manage projects and work under strict deadlines.

Education/Certifications:

• Bachelor's degree in a related technical field or equivalent work and education experience.

Estimated salary range is $105,000 - $115,000. Compensation decisions within the range are dependent on the facts and circumstances of each case including but not limited to the individual's skills, experience, and qualifications.
Weil, Gotshal & Manges LLP offers a competitive compensation package comprised of base pay and discretionary year-end bonus for eligible employees. Benefits include, but are not limited to medical, dental, vision, disability coverage, life insurance, flexible spending plan and a 401K plan. Weil also offers generous paid time off and holidays. All decisions affecting employment at Weil, Gotshal & Manges LLP are made on the basis of qualification, performance and other pertinent work-related factors, and without discrimination against any person on the basis of race, color, sex, age, religion, national origin, disability, marital status, sexual orientation, gender identity or expression, pregnancy, veteran's status, genetic information or any other legally protected status.