Address
Form of workAs an integral part of the team, the Business Associate is responsible for the business aspects of a patient's stay, as well as patient-focused care within the Clinical Specialty Services. These include: maintaining census information and the integrity of the patient's medical record, scheduling appropriate tests and medical procedures, receiving and maintaining office inventory, and other duties as needed.
Duties and Responsibilities:
- Maintains census; demographic and charge information including assigning beds to incoming patients, updating this System, and compiling information for charge capture and patient processing (Cerner/Epic/Bedboard), and support of patient registration and order entry systems.
- Assists in the admission/discharge/transfer process.
- Schedules appropriate tests, medical procedures, and follow-up appointments.
- Assists in medical record management by maintaining paper and electronic forms through Patient Works as necessary for the unit-specific patient population; discharging charts in the appropriate order, compiling deficiency information and working with members of the Interdisciplinary Health Care Team to complete charts.
- Assumes responsibility for the chart completion process in accordance with the standards of Medical Records/Health Information Management (HIM).
- Monitors patient throughput through the use of Agiletrac and communicates progress to CNM/Nursing staff
- Assists patients with guest services, such as television and telephone services, securing valuables, etc. Assists with patient mail and deliveries.
- Greets visitors and answers telephones promptly and courteously. Accompanies visitors to appropriate areas, when necessary. Provides information and makes referrals when appropriate.
- Promotes a customer service environment for the unit/service.
- Initiates calls and pages to members of the Health Care Team.
- Receives and maintains an inventory of required supplies for the patient care area.
- Utilizes Door Tag Program to correctly identify all patients & room numbers within the unit environment.
- Answers Patient Call System and refers to appropriate staff.
- Reports and follows up on any patient belongings/property according to institutional policy.
- Reviews death certificates for completion and generates reports as required.
- Participates in the diet/menu selection process for patients.
- Completes the patient discharge process in a timely manner to engage all systems related to bed turnover ie Housekeeping; Transport; Infection Control; etc.
- Participates in environmental management.
- Treats co-workers, patients & families with dignity and respect.
- Promotes an environment that is sensitive to cultural diversity and is open and responsive to the diverse backgrounds and experiences of others.
- Participates in unit activity in a fiscally prudent manner.
- Participates in improving patient satisfaction/HCAHPS within the unit setting.
- Adheres to designated dress code.
- Performs other duties as assigned.
Shared Duties and Responsibilities Across Care Center/Specialty Area
It is expected that all Unit-based employees will function as members of a team dedicated to providing the highest quality patient care and services to our patients by assisting in such functions as maintaining a safe, clean, and functional environment, answering phones, transporting patients, and assisting patients and visitors during the hospital stay.
Strength Through Diversity
The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:
- Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
- Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
- Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.
We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care.
Explore more about this opportunity and how you can help us write a new chapter in our history!
"About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism."
EOE Minorities/Women/Disabled/Veterans
