Keep spa boutique, spa lobby and spa front desk immaculate
Maintain complete knowledge of all aspects of the Spa, including, however not limited to, venue features and layouts, treatments & services provided, retail products and their benefits, hours of operation
Develops spa services knowledge by learning about all of the resort’s spa services including massage, manicure/pedicure, facial and hair products
You may be employed with the intention of initially having you focused exclusively on Spa treatments or Spa Reception dependent on your previous experience & natural ability
At the start of each shift, to complete a walk around of the entire Spa facility ensuring high standards of presentation and cleanliness as per check sheets or Standard Operating Procedure
Greeting guests with direct eye contact and a smile, welcoming them to Athena Day SPA
Utilize each of the rooms and provide information to guests about the services offered in the Spa in the Resort
Provide updates and accurate information regarding spa policy, any supplemental information, which will increase associates’ knowledge base and effectiveness in the performance of their duties
Confirms spa services and scheduling by greeting guests, reviewing reservations and making necessary changes
Achieves a high quality of guest service by answering inquiries concerning spa services and general information
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- Day shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Work Location: In person