About us
We are professional, agile and engaging.
Our work environment includes:
- Modern office setting
- Modern office setting
- Growth opportunities
```Job Summary```
We are seeking a highly motivated and experienced Spa Manager to oversee the daily operations of our spa facility. The Spa Manager will be responsible for ensuring exceptional customer service, managing staff, and maintaining a clean and welcoming environment. The ideal candidate will have a strong background in treatment coordinating and closing sales, and management.
```Responsibilities```
- Manage and supervise spa staff, including hiring, training, and scheduling
- Ensure excellent customer service by addressing customer inquiries and resolving any issues
- Oversee spa operations, including inventory management, stock replenishment, and retail sales
- Develop and implement strategies to increase spa revenue and meet sales targets
- Maintain a clean and organized spa environment, adhering to health and safety regulations
- Collaborate with vendors to ensure timely delivery of supplies and equipment
- Conduct regular staff meetings to communicate goals, policies, and procedures
- Monitor employee performance and provide feedback for improvement
- Stay up-to-date with industry trends and recommend new services or products to enhance the spa experience
```Qualifications```
- Proven experience in spa or hospitality management
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Proficient in retail math for sales analysis and inventory management
- Knowledge of wireless sales systems is a plus
- Ability to work in a fast-paced environment while maintaining attention to detail
- Fluent in multiple languages is an asset
If you are passionate about providing exceptional customer service, have a proven track record in managing a team, and possess the necessary qualifications, we invite you to apply for the position of Spa Manager. We offer competitive compensation and benefits packages. Join our team today!
Job Type: Full-time
Pay: $24.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Vision insurance
Experience level:
- 2 years
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
Ability to Relocate:
- Santa Clarita, CA 91350: Relocate before starting work (Required)
Work Location: In person