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Form of workJob Description
Solutions Architect
Scope of Services
The ideal candidate will be able to contribute immediately to the following areas:
Scope of Services
The ideal candidate will be able to contribute immediately to the following areas:
- Structure and complete a comprehensive analysis of current telecommunications in use within the client's environment
- Provide market expertise and insight into call center technologies appropriate for use within the currentclient's environment
- Assist in the formulation of tactical and strategic plans related to the client's telecommunications systems
- Assist with effective troubleshooting and problem resolution as needed
General Experience:
- Minimum 3 - 5 years of experience in telecommunications inclusive of systems design, Operations Systems Support (OSS), and systems management
- Strong knowledge of IT infrastructure engineering principles, including network analysis, circuit design, and responsibilities
- Proven history of providing expert advice on industry trends, emerging technologies, and best practices in OSS and networking
- Experience analyzing business processes, data, and requirements to identify opportunities for optimization and automation
- Experience in project planning with cross-functional teams to help design, develop, and deploy reliable voice communication solutions that meet the Branch’s business needs
- Experience working with state agencies or other large governmental organization preferred
- Experience with analog voice communication, infrastructure, including PBX, PRI, channel banks, TDM circuits and related technologies
- Experience with digital voice communication infrastructure, including VoIP, SIP, LTE and related technologies
- Familiarity with MPLS, Ethernet and IP wide-area network routing and switching with focus around wide-area network technologies like DMVPN, SD-WAN, and related technologies
- Knowledge and expertise working with Avaya Cloud Office, Voice New England, and other Call Center Systems
- Proficiency with Microsoft Office applications, Windows operating systems and Linux operating systems
Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area.
Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.
Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.
