Shipping Office Manager

About Us: Established in the early 2000s, Fineline began as a family business with a bold ambition: to revolutionize the restaurant and food service industry with plastics that are both innovative and practical. Working with a team of designers, we rejected the overly utilitarian shapes that the plastics industry was dependent on. Instead, we sought to replicate high-end, elegant forms.  Every Fineline product is made with the same values we’ve maintained in our products from the start: innovation, quality craftsmanship, and functionality. Our goal, as it has always been, is to revolutionize the industry with dynamic new ideas that drive value and raise expectations, advancing growth and giving power to the customer. As we continue to expand, overtaking the high standards we set for ourselves, we haven’t forgotten our old fashioned family values: commitment to our customers, high-performance plastics at incredible value, and, as always, making design-driven products.
Job Overview: As a Warehouse Shipping Office Manager, you
will play a key role in overseeing administrative and operational aspects of
the Shipping Office within a warehouse or distribution center. This position
involves managing office processes, coordinating documentation, and ensuring
the smooth execution of shipping operations
Reports to: Distribution Manager
Key Responsibilities:
*Office
Management:*Manage
day-to-day operations of the Shipping Office, including administrative
tasks and documentation.Supervise
office staff and ensure a well-organized and efficient working
environment.
*Shipping
Documentation:*Oversee
the preparation and review of shipping documents, such as bills of
lading, packing lists, and shipping labels.Ensure
accuracy and compliance with shipping regulations and customer
requirements.
Communication:Facilitate
communication between the Shipping Office and other warehouse
departments.Collaborate
with the shipping team to address any issues or challenges.
*Order
Processing:*Coordinate
with the shipping team to process customer orders and generate shipping
schedules.Monitor
order processing to ensure accuracy and timeliness.
*Customer
Service:*Serve
as a point of contact for customer inquiries related to shipping.Address
customer concerns and provide updates on shipping status.
*Inventory
Management:*Assist
in maintaining accurate inventory records related to outgoing products.Collaborate
with inventory control teams to reconcile discrepancies.
*Quality
Assurance:*Implement
and oversee quality control measures for outbound shipments.Address
and resolve any issues related to product quality or shipping errors.
Reporting:Generate
reports on shipping performance, including key metrics and trends.Provide
regular updates to warehouse management on shipping activities.
*Process
Optimization:*Identify
opportunities for process improvement within the Shipping Office.Implement
best practices to enhance efficiency and accuracy.

*Training
and Development:*Provide
training to Shipping Office staff on proper documentation procedures and
customer service.Foster
a culture of continuous learning and improvement within the team.
Qualifications:Bachelor’s
degree in business administration, Logistics, or a related field.Proven
experience in office management, preferably in a shipping or logistics
environment.Strong
organizational and multitasking abilities.Excellent
communication and interpersonal skills.Knowledge of
shipping regulations and documentation procedures.
Leadership
qualities with a focus on team development.Adaptability
to changing priorities and operational needs.Positive
attitude and effective problem-solving skills.Detail-oriented
with a commitment to accuracy.Customer-centric
approach with strong customer service skills.
Fineline is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable laws. We are committed to providing a workplace that is free from discrimination and harassment and promotes a diverse, inclusive, and respectful work environment for all employees. We encourage all qualified candidates to apply for our job openings and to help us further our commitment to diversity and inclusion. All employment decisions are made solely based on qualifications, merit, and business needs.

Job Type: Full-time

Pay: $50,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person