Shipping and Receiving Specialist

Shipping and Receiving Specialist
Baytown, TX
PSC Group is seeking a Shipping and Receiving Specialist to support our Sustainability Logistics operation. This person will serve as an advocate for the customer, work proactively to understand customer concerns and needs, and will facilitate follow-up to resolve any issues and concerns. If you're looking for a stable, long-term career in a booming industry, then consider joining the PSC family!
PSC is a partner of the Plastics Industry Association's Operation Clean Sweep® program. We are now providing sustainability and recycling programs to help plastic resin manufacturers protect the environment by reducing and eliminating pellet, flake, and powder loss.
Work Schedule: Monday - Friday, 8-hour shifts with possible weekends on call
Job Duties & Responsibilities:

• Receives, processes, and follows-up on all customer orders.
• Generates pick tickets related to customer shipments.
• Collaborates with customers on day to day operations.
• Reconciles all shipments, inventory, and open issues, by close of business daily.
• Works in Netsuite to enter all customer, supplier, and carrier master data ensuring accuracy.
• Creates and processes BOL's, Pick Lists, Purchase Orders, and Shipments.
• Tracks and reports on key performance indicators and critical to operations information including inventory, open orders, outstanding accounts receivable, etc.
• Monitors and receives shipment receipts and enters in to Netsuite.
• Cross-trains to ensure desk coverage within the department.
• Maintains accurate customer profiles within the warehouse management system.
• Reports any inventory or order inaccuracies to the appropriate team member.
• Take ownership of customer issues and follows problems through to resolution.
• Conducts investigations and creates corrective action plans for any customer-related discrepancies.
• Conducts warehouse transfers.
• Completes any other duties that may be assigned to complete the job.

Preferred Job Qualifications:

• Clerical experience in a chemical plant or industrial environment is a plus, but not required
• Proficient in MS Office (Word, Excel, Outlook)
• Ability to multi-task, such as answering multiple phone calls while entering computer data
• Computer literacy, including the ability to learn the computer database and understand how to receive, enter, and dispatch job orders using the database

Minimum Job Qualifications:

• Must possess a valid driver's license
• 18 years or older and legally able to work in the U.S.
• Stable work history with good references from past employers
• Pass a drug screen, physical, and background check
• PSC is a veteran-friendly company. Previous military experience and proven ability to follow procedures is a plus.

Why join the PSC team?

• Founded in 1952, PSC' s longevity is rooted in our commitment to quality service, safety, environmental protection, and taking good care of our employees.
• PSC is the industry leader in product handling and site logistics services for refineries, chemical producers, and marine transportation providers.
• Check out our videos at PSC Group - Career Videos to see how the work we do makes a difference and is essential for our economy.
• Learn more about our company culture and view our PSC Connection employee newsletter at PSC Group - Newsletter
• Our Core Values serve as the foundation for all we do-how we conduct our business, serve our customers, and treat members of our PSC family. Learn more at PSC Group - Core Values

Employee Benefits:

• Medical insurance options with the company paying a large portion of the premiums, including affordable dental and vision plans for employees and their families
• Company-paid life, short-term, and long-term disability insurance
• Matching 401(k) plan to help employees save money for retirement
• Vacation, sick leave, and holiday benefits (varies by work group)
• Incentives, discounts, and bonuses
• Industry-leading training and development programs

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
PSC Group, formerly known as Petroleum Service Corporation, is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.