Shift Leader - Wilson I95 Location

We are looking for the next ROCK STAR to join our family at Jersey Mike’s Subs! We have Shift Leader positions available.

Grab hold of our powerful positive energy with a Jersey Mike's ready-to-take-off career that is fun, fulfilling, and rewarding!

Shift Leaders help oversee in-store operations alongside the General and Assistant Managers. The Shift Leader plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. Shift Leaders must lead by example and execute systems and procedures with integrity. Your attitude needs to be enthusiastic, friendly, and positive, and follow all guidelines and initiatives.

• Be energetic and hard working
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have strong desire to work as a Team Player
• Flexibility to work day and nights shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction
• Must be 18 years or older.
• 2 years restaurant experience preferred.

Responsibilities:

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Job Type: Full-time

Pay: Up to $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Paid time off

Restaurant type:

• Fast casual restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Application Question(s):

• How many hours per week are you wanting to work?
• Do you have restaurant management experience? If "yes", how many years of experience do you have?
• What do you consider the best skill you need for the position of a Shift Leader?

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person