Service Delivery Manager

Infrastructure Networks, Inc. (“iNet”), is a leading technology company who are proud to be at the forefront of cutting-edge technologies, including being an authorized integrator of Starlink, which is revolutionizing satellite communications and enabling global connectivity like never before.

Due to iNet's continued growth, we are looking for a qualified Service Delivery Manager to join our team and work out of our Houston, Texas office.

The Servive Delivery Manger will focus and prioritize the needs of iNET's customers and align our services with the customer and foster a culture of “put the customers first”.

What do you need to bring to the table?

Education/Training/Certifications

Required

• PMP Certification, Engineering or a related field; MBA or other relevant graduate degree is a plus.
• Or, 4 years equivalent relevant industry experience and subject matter expertise.
• High school diploma or GED

Preferred

1. Experience working in multiple areas of oil field services, IT, field communications, customer service and product development.

Work Experience

• Customer Relationship Management
• Service Delivery Planning
• Service Performance Monitoring
• Problem Resolution
• Contract Management
• Risk Management
• Team Leadership
• Escalation Management
• Vendor Management
• Budget Management

At iNet, we know that great people make a great organization. We value our people and offer employees a broad range of benefits including:

• Medical, Dental, Vision offerings for both you and your dependents
• $50,000 in paid Life insurance
• Ability to earn extra cash through the Employee Referral Program
• Opportunity to earn an Annual Bonus
• Paid Time Off
• Holiday Pay
• 401k Plan