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SalaryDo you Adapt Well to Change & Have a Positive Attitude?
Home Instead is looking for a steady multi-tasker to join us in our mission to enhance the lives of aging adults and their families. This Service Coordinator role connects our caregiving workforce with our senior clients.
Primary Responsibilities
- Answer incoming calls in a friendly, professional & knowledgeable manner
- Monitor, mediate and log all client and Care Pro activity utilizing the software system
- Enter and maintain accurate client & Care Pro records in the software system
- Increase client loyalty to Home Instead by utilizing the consultative sales process to better meet our current client needs
- Follow up and communicate Care Pro and client issues to ensure problems are resolved
- Recognize & capture opportunities to increase service hours to enhance and/or increase quality care
- Demonstrate open and effective communication with the franchise owner, colleagues, Care Pros, clients and family members
Call 267-551-4700 or go to HomeInstead.com/841
