RMA is seeking a Temporary Front Desk/ Patient Services Coordinator for our location in Langhorne, PA. This a front desk position that helps check in patients and schedule appointments. This position will start part-time until June/July (about 19 hours a week) and then be full-time through September. It would be ideal for a college student looking for work in the healthcare field! Your home base would be in Langhorne but we need someone flexible who can assist in our locations in Center City, Abington and King of Prussia as well.
The Front Desk/ Patient Services Coordinators will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:
- Has a positive work ethic and models the behaviors that generates high patient satisfaction ratings.
- Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates and understanding of audience needs.
- Adheres to standards of business conduct and compliance but can adapt to changing priorities and business needs.
- Performs call center functions: answers phones, schedules appointments, takes messages and directs calls to the appropriate person.
- Maintains patient accounts by obtaining, recording, and updating personal, financial, and insurance information.
- Reviews and verifies patient paperwork and places information in patient chart.
About Reproductive Medicine Associates (RMA)
RMA is the U.S.-based network of fertility clinics that are part of IVI-RMA Global. To learn more about RMA, visit www.rmanetwork.com. To learn more about RMA-Global, visit: https://www.ivi-rmainnovation.com/research-centers/basking-ridge-basic-research-center/
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.