Senior Services Project Manager

Services Project Manager IV
Dallas, TX
JOB SUMMARY:
Experience

• 5-10 Years’ experience in implementing network attached storage (NAS) Data Migration Service Delivery Management (SDM).
• History of leading Teams responsible for weekend production data copy and infrastructure tech refresh activities.
• Knowledgeable in organizing project staff focused on scheduling migration activity.
• Experienced in leading and directing technical storage administration resources.
• Effective understanding of project reporting and governance responsibilities as relates to SDM functions.

Profile

• Expert level understanding of network attached storage (NAS) technology including Dell/EMC, NetApp, and Hitachi platforms.
• High level knowledge of NFS, CIFS, MIXED data protocols and file data storage management services.
• Functional expertise with NAS focused knowledge of DNS, VPN, AD, replication, distributed backup, switches, servers, firewalls, Linux/Unix, Windows.
• Knowledgeable in the use of file-based copy tools – rsync, emcopy, robocopy, IMT, Datadobi, Securecopy.
• High functioning ability to deliver data migration services by cooperative engagement with peer Teams, as well as Client staff - L2/L2 SMEs, SA, DBA, Project Managers/Coordinators, Change Management, Application and Production Support Teams.
• Working understanding and responsibility for Runbook activities, adherence to execution processes, quality control, quality assurance functions and ability to direct compliant usage of technical migration runbooks, checklists & processes used to deliver data migration services.
• Oversight of technical pre/post-migration tasks including provisioning, base copy, data synchronization, implementation validation, customer acceptance, and offline/decommissioning clean-up.
• Working ability to oversee Project Coordinator migration scheduling including supporting green zone acquisition, downtime negotiation, service Q&A and related activities.
• Familiarity with change management processes including task specific activities to support migration delivery.
• Familiarity with file content-based software defined storage (SDS).
• History of seamlessly executed migration processes ensuring minimal impact on production infrastructure.
• Ability to prioritize and organize effectively in an extremely fast paced environment.
• Ability to work on multiple deliverables simultaneously.
• Excellent troubleshooting and impact assessment skills.

Additional Skills:

• Certified ITIL / ITSM
• Hardware – Dell Unity/VNX, Hitachi Vantara HNAS, NetApp ONTAP,
• Software – IMT, Datadobi, Securecopy, Sanscreen, SMS.
• Service Now Change Management experience is required.
• Excel – Intermediate to advanced level.

We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req14938-1