Job description
An AppleCare Support Experience: Regulated Products, Project Manager is responsible for overseeing readiness activities for AppleCare contact centers in all facets of Apple’s Health and Finance initiatives. This includes, but is not limited to regulated medical features, non-regulated Health and Wellness features, human subject research, regulated finance, and financial servicing all while delivering outstanding support and protecting customer privacy and user safety. A fantastic communicator with the ability to move fluidly between communication styles to meet a varied audience; must be able to present to executive leadership one day and host a roundtable with customer support Advisors the next.