Address
Form of workLocationChicago, Illinois
Job Description
Come Create at Ricoh
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information--how it is collected, stored, managed, and shared--to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in yourself
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
POSITION PROFILE
The Senior Program Manager, Strategic Channel is responsible for sales and program management including business development strategy for the defined Franchise Print and Signs & Graphics assignment. This position is part of the Ricoh Commercial and Industrial Printing Group (CIP). The CM must have a solid track record of results in strategic sales and a minimum of five years Strategic Channel or vertical sales/sales management experience.
JOB DUTIES AND RESPONSIBILITIES
- Responsible for hardware, software and professional services revenue/GP plan attainment within defined Strategic Channel assignment, Franchise Channel
- Assignment will include National Franchise Print organizations and Franchise Signs & Graphics organizations for either the East or West Region of Ricoh USA.
- Collaboration with field sales to penetrate and win the defined Zero Base Accounts (ZBA) within assignment. Continuous focus to developing targeted customer lists in order to drive activity in the field in the areas of greatest opportunity.
- Drive a sales channel of Production Print Executives (PPE) and Regional Sales Managers (RSM) within assignment to focus and achieve revenue/GP and placement targets within defined Strategic Channel
- Co-develop a comprehensive Strategic Channel business plan including go-to-market strategy, sales coverage model and field execution strategies with a focus to growing market share inside our Franchise Channel.
- Collaborates with sales and marketing executive leadership team on product positioning and pricing strategies for equipment, software and aftermarket.
- Provides field level input to senior leadership to help position RICOH as the leader in the market for workflow solutions within the defined Franchise Networks
- Responsible for participating in key Industry events to support the Franchise Channel including national conventions, regional and local sales events. Ensures successful execution of customer and rep incentives and provides ongoing input and feedback to Senior Sales Leadership. Develops and manages strategies and programs targeted at profitable MIF replacement and expansion in the field, and drives actions to ensure success.
- Defines opportunities for directed marketing campaigns that will create awareness and demand.
- Works with Sales Training, drives development and execution of field level training
- Develops new opportunities by understanding market segmentation and builds strategies for RICOH penetration in target markets
Job Description Continued
QUALIFICATIONS (Education, Experience, and Certifications)
- Bachelor degree required, Master's Degree preferred or equivalent experience in related field.
- Must have 5-10 years sales and/or sales management experience with a minimum of 5 years strategic and solution selling experience to high-level executives
- Proven track record in sales and/or management of Franchise, Major, National or Global Accounts
- Proven track record in the defined Strategic Channel or Vertical. Experience and proven track record of results with National Franchise Print preferred.
- Must have excellent presentation skills
- Ability to work with multiple levels of Sales personnel including Account Representatives, Manager and Regional Executives.
- Must be experienced in setting goals by defining and prioritizing specific, realistic objectives
- Must have a successful history of managing sales activities/strategies, while organizing/executing with many resources.
- Need extensive experience in penetrating non-user or zero base accounts (ZBA) in the Graphic Communications / Commercial Print, Franchise space.
Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.
Additional/Alternate Work Locations (if applicable)WI.MILWA.10-Milwaukee, MI.DETRO.12-Detroit
Ricoh USA Benefits
