Address
Form of workJob Description
Essential Functions of the position are detailed below, and include any physical requirements below that.
1. Primarily responsible for overseeing the operations of the assigned properties and staff ensuring all fiscal, compliance, and resident matters are handled appropriately; provides updates and/or reports about assigned property to the Asset Manager or Service Area Associate Vice President. Responsible for hiring, coaching, supervising, evaluating, training and professional development of staff, and for assigning work to staff and ensuring work is completed in an efficient, prompt, professional and accurate manner. Implements departmental policies and procedures. Ensures adequate staffing to meet client needs and volume.
2. Oversees the move-in, move-out, interim, and recertification processes ensuring confidential resident information is accurate, organized and in compliance with funder guidelines and Catholic Charities Housing Services Policies and Procedures; and ensures assigned properties are ready to pass all reviews of management documents and/or resident files by a funder or regulatory body (i.e. IHDA MOR etc.) at all times.
3. Maintains up-to-date, accurate departmental files and completes all required documentation in order to maintain compliance with agency regulations as well as applicable funder, accreditation, legal, contractual and practice standards.
4. Oversees the fiscal operations of assigned properties by maintaining oversight of billing, ensuring accuracy and timeliness to ensure required deadlines are met; and monitors budgets in order to maintain fiscal integrity.
5. Works in conjunction with maintenance staff to ensure assigned properties are ready to pass any physical inspection by a funder or regulatory body (i.e. HUD REAC etc.) at all times.
6. When required and/or necessary handles crisis situations relating to resident or employee complaints with sensitivity and expedience consulting with supervisory chain to ensure matter is resolved in compliance with funder and agency programmatic policies and procedures.
7. Attends and participates in any required or suggested (by chain of command) specialized funder and /or Agency trainings.
8. Must be available to handle any building or resident emergency during business hours and outside regular business hours.
PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.
X Kneel and move from sitting, bending, kneeling or standing multiple times a day.
X Push and pull objects up to 25 pounds.
X Climb up and down up to 6 flights of stairs at a time.
X Lift up to 25 pounds.
Additional Requirements:
Other Requirements Comply with program and/or Agency requirements related to (check all that apply).
X Background check, including any program specific requirements.
Physical examination
TB Testing
Drug Testing
Driver's License and reliable transportation
X Agency-specified automobile insurance
X Additional Requirements: Travel to various properties in order to complete job duties.
Immediate Supervisor: Senior Asset Manager, Asset Manager or Associate Vice President
Directly Supervises: Property Manager, Assistant Property Manager, Office Manager at assigned properties
Indirectly Supervises: Volunteers
Education and Experience Requirements:
Relevant Education:
Preferred: Bachelor's Degree
Minimum: Bachelor's Degree
Relevant Experience:
Preferred: 3 years supervisory experience and 5+ years of property management experience
Minimum: 1 year supervisory experience and 5+ years of property management experience
Certification/Licensure:
Preferred: Must have NCHM Certified Occupancy Specialist (COS) certification. Must have IREM Accredited Residential Manager Certification (ARM).
Minimum: Must acquire NCHM Certified Occupancy Specialist (COS) certification within one year of hire date. Must acquire IREM Accredited Residential Manager Certification (ARM) within 18 months of hire date.
Exempt/Non-ExemptExempt
SalaryTBD
LocationsTolton Manor-366
