Senior GTM Strategy & Operations Manager

THE WORK:

The GTM Strategy & Operations team is a critical team within the Global Business Operations organization. Our primary goal is to help build and scale a unified GTM engine spanning across our Sales & Customer Success teams globally.

WHAT YOU'LL DO:

• Serve as a strategic advisor and operational partner to the North America (NA) and Latin America (LatAm) field leadership teams 
• Support leadership to define, measure and achieve key performance targets 
• Own the rhythm of the regional business cadence (pipeline meetings, territory review, forecasting activities, business reviews, etc.)
• Partner with Finance and HR to design, operationalize, and administer compensation structures for SDRs, AEs and CSMs that drive desirable business outcomes   
• Collaborate with the Business Intelligence and Systems teams to help build end-to-end workflows spanning across a wide range of systems, data sources and users 
• Help drive large and complex deals across the finish line by partnering closely with Product, Marketing and Legal to obtain appropriate approvals 
• Relay the voice of the customer and data driven insights back to the senior leadership team to inform Product and/or GTM optimizations 
• Engage in post sales activities including but not limited to invoicing, payment collection, contract management, renewals, etc. in conjunction with field teams and Finance

WHAT YOU'LL BRING: 

• 8+ years of experience in Sales Strategy & Ops and/or Strategy Consulting at high growth software companies  
• Firm understanding of B2B SaaS metrics (ARR, CAC/LTV, Churn, etc.)  
• Deep knowledge of sales and marketing funnels (leads, opportunities, accounts, etc.)  
• Strong desire to use data to solve large and complex problems in a fast-paced environment
• Crisp written and verbal communication skills (from decks to presentations) 
• Fluency with Salesforce, Tableau, Outreach.io, Pardot, G-Suite
• Spanish or Portuguese fluency is a plus 
• Familiarity or willingness to learn SQL 
• Comfortable working in fast rapidly changing environments