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Form of workFounded by a team of Facebook, Dropbox, and LinkedIn alumni in 2017, Forethought is on a mission to make every touchpoint between humans and organizations faster and more intelligent. Forethought is a leading Generative AI company providing customer service solutions that transform the customer experience. Our products enable seamless customer experiences by infusing human-centered AI at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing cases, and assisting agents with relevant knowledge-all from one AI platform.
Forethought has raised over $92M in VC funding from top investors including STEADFAST Capital Ventures, New Enterprise Associates (NEA), Ashton Kutcher and Guy Oseary's Sound Ventures, Gwyneth Paltrow, NBA Vet Baron Davis, Robert Downey Jr., Sean "Diddy" Combs, LL Cool J, and the CEOs of Robinhood, Carta, and Qualtrics. In 2018, Forethought launched and won at TechCrunch Disrupt-the world's most prestigious startup competition-and was featured in Forbes 30 Under 30. More recently, Forethought was listed as one of Forbes' Next Billion-Dollar Startups.
What You'll Be Doing (Responsibilities):
- Identify high-potential business and develop outbound strategies that will convert them to Forethought customers
- Lead and manage net new and expansion opportunities from start to finish
- Work leads from various channels including inbound, outbound, and SDR pipeline
- Manage high-value sales pipeline while helping to improve and systematize our nascent sales process and playbook
- Define and communicate the specific benefits of Forethought appropriate for each potential customer, including making sales materials and demos
- Collect insights from users and potential users for our product development process
- Work cross-functionally with CX, Solution Engineering, Marketing and Product
Who You Are (Skills):
- 4+ years in an Account Executive closing and quota-carrying role, in Mid-Market and/or Enterprise
- 3+ years B2B SaaS experience
- 1+ year experience working $100K+ ARR deals, selling to C-Suite at companies with 200-1000+ employees
- Excellent time management and organizational skills to manage responsibilities across the full sales cycle including forecasting and prospecting
- Proven track record of exceeding monthly and quarterly sales targets
- Experience fully owning end-to-end product demos
- Knowledge of market research, technical sales, and negotiating principles
- Ability to problem solve and an enthusiasm for making a large impact at an early stage start-up
What You Get
- A chance to be an early member of a hyper-growth startup with equity to match
- An opportunity to help us define a new market within AI
- Ability to solve challenging problems with a world-class team
- A low ego company culture that is obsessed with feedback and helping each other grow
- Hybrid in-office vs. remote structure that allows you to choose where you get your best work done
- Competitive medical, dental, and vision coverage
- Paid maternity, paternity & adoption leave
- Unlimited paid time off
