Scheduling Coordinator

At Stormberg Orthodontics, we are looking for an exceptional Scheduling Coordinator as a key person in carrying out our mission, the Scheduling Coordinator is responsible for ensuring all daily schedules run smoothly to create an exceptional experience for all patients, fostering a relationship of trust and loyalty. We are looking for a friendly, energetic, happy person that likes to deliver exceptional experiences and exceed expectations.

Summary of Essential Job Functions:

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Help patients schedule appointments and resolve their questions via phone, text, or email.
• Welcome patients and check them in for their appointments
• Collect payments made at the front desk
• Keep the office tidied; the coffee bar stocked, paper forms stored, etc.
• Scan and file mail and other crucial documents
• Other administrative tasks as assigned
• Help in providing an exceptional experience for every patient on every visit

Position Requirements:

• Exceptional customer services skills
• Friendly and welcoming phone voice
• Experience multi-tasking in a busy environment while paying attention to details and seeing tasks through to the end.
• Ability to educate and influence patients
• Excellent verbal and written communication skills and the ability to make decisions independently.
• Strong team-player
• Knowledge of Microsoft Office business applications
• High school diploma or general education degree (GED)
• Compensation: $22 - $25 per hour

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 36 per week

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Dental office

Schedule:

• Monday to Friday
• No weekends

Application Question(s):

• How many years of Orthodontics experience do you have?

Experience:

• Dental receptionist: 1 year (Required)
• Dental office: 1 year (Preferred)

Work Location: In person