Address
Form of workJob Description
Summary
The Scheduler Assistant is part of a team responsible for ensuring that our client complies with regulations and completes customer workload. This temporary role will support administrative functions.
This hybrid role requires 1 to 3 days onsite weekly at the SJI Green Lane office. It is a six-month contract with the potential for an extension.
This hybrid role requires 1 to 3 days onsite weekly at the SJI Green Lane office. It is a six-month contract with the potential for an extension.
Shift: 7:00 AM to 4:00 PM EST
Roles & Responsibilities:
- Make outbound calls to customers to schedule appointments.
- Assist in coordinating permits, mark outs, and traffic control if required for scheduled work.
- Help in updating workforce management systems with weekly/monthly schedules.
- Assign work orders to field crews within the workforce management systems.
- Retrieve service cards and records as needed.
- Carry out other job-related duties as assigned.
Minimum Qualifications:
- Excellent customer service skills
- Excellent verbal and written communication skills
- Ability to handle phone calls, emails.
- Data Entry
- Keeping track of appointments, schedules, and essential documents.
- Proficiency in basic office software such as Microsoft Office (Word, Excel, PowerPoint).
- Familiarity with email, calendar, and other office management software.
