Home Care Coordinator / Scheduler

** 2 YEARS OF HOME CARE EXPERIENCE REQUIRED **

Are you a seasoned professional in the Home Care industry with exceptional organizational skills and a flair for communication? Assisting Hands Home Care Maywood is looking for a Scheduler / Care Coordinator who understands the critical balance between efficient scheduling and compassionate care coordination. If you thrive in a role where your detailed planning directly contributes to the quality of care and satisfaction of clients and caregivers alike, we invite you to join our mission.

Key Responsibilities

• Scheduling Expert: Craft and manage caregiver schedules with precision, ensuring that each client receives timely and compatible care tailored to their needs.
• Issue Resolution: Be the go-to person for any scheduling conflicts or concerns, resolving them with creativity and a deep understanding of both client and caregiver needs.
• Client and Caregiver Liaison: Act as a vital link between clients and caregivers, facilitating communication and fostering strong relationships built on trust and understanding.
• Quality Assurance: Regularly assess the effectiveness of scheduling and coordination practices, implementing improvements to enhance client satisfaction and caregiver efficiency.
• Recruitment Support: Assist in identifying and onboarding new caregivers, ensuring a seamless integration into our scheduling system and care philosophy.
• On-Call Support: Be on call for one week out of the month to handle after-hours calls and any caregiver call-outs, ensuring continuity of care for our clients.

What We're Looking For

• MINIMUM 2 YEARS EXPERIENCE IN THE HOME CARE INDUSTRY
• A proven track record in the Home Care industry, particularly in roles that require meticulous scheduling and coordination.
• Outstanding communication skills, capable of addressing sensitive issues with empathy and professionalism.
• An organizational wizard who can juggle multiple schedules and adapt to changing needs with ease.
• A problem-solver who views challenges as opportunities to innovate and improve.
• A team player who values collaboration and is committed to upholding the highest standards of care.
• Spanish speaking skills are highly preferred, enhancing our ability to serve a diverse client & caregiver base and foster inclusive communication.
• Willingness to be on call for one week out of the month for after-hours support, demonstrating flexibility and commitment to our clients’ well-being.

Ready to Join Our Team?

If you're looking to leverage your experience in the Home Care industry in a role that's crucial to our clients' well-being, we'd love to hear from you. Apply Now and let's work together to make a lasting impact on the lives of those we care for.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid sick time
• Paid time off

Medical specialties:

• Home Health

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Work Location: In person