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Form of workAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented and bright people. If you'd like to help us build the place where people can find and buy anything online, this is your chance to make history.
The Loss Prevention tech team is a function of the Global Security and Loss Prevention (S&LP). LP Tech team provides innovative and world class security solutions incorporating Amazon risk-based methodology, industry best practices, and global standards
We are looking for a talented Salesforce Support Engineer who is eager to shine by designing and developing world-class solutions. The engineering candidate wants to have ownership of a domain to deliver meaning results to the Loss Prevention customers. As an organization, we work hard to not only deliver results but invest in each team member's career and skill sets goals. Additionally, we encourage the use of new technologies such as machine learning when the technology provides a clear advantage.
Successful candidates for this position will have a strong background in designing and developing world-class services in Salesforce and Javascript . Equally important to these specific candidate skills are excellent written and verbal communication skills both with the team and external teams, the ability to multi-task, the ability to translate business requirements to engineering requirements, the ability adapt quickly to new environments and using creativity to solve difficult problems in a world-class engineering team.
Key job responsibilities
Gather business requirements from a diverse number of users and translate requirements into scalable solutions.
Development, configuration, and administration of Salesforce and integration with other Amazon databases/systems.
Responsible for developing in Force.com, Lightning, Visualforce, Apex, Java, AJAX, JavaScript, and other technologies to build customized solutions that support business requirements and drive key business decisions.
Setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement.
Perform technical analysis, level-of-effort estimation, design, development, implementation of applications with necessary customizations and integration
Perform Salesforce.com systems configuration, maintenance, environment refresh, data integration duties
Work alongside other technical teams, including engineers, analysts and cross-functional groups
Develop end-to-end architecture of small to medium engineering projects with supervision.
Troubleshoot and respond to errors, bug fixes and issue tickets
Ensure all programs comply with Amazon InfoSec standards
About the team
We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We actively recruit people from diverse backgrounds to build a supportive and inclusive workplace. Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
