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Form of workWe are hiring a Salesforce Administrator who will manage our Salesforce instance, pioneer enhanced CRM processes, and champion automation and best practices. The ideal candidate is adept at problem-solving, has a proactive mindset, and has the agility to pivot with shifting priorities.
Requirements- Execute strategic projects and tasks under the direction of the Director of Commercial Operations
- Collaborate with Sales Operations, Marketing Operations, CX Operations and other internal stakeholders to deliver critical infrastructure for our go to market teams
- Serve as administrator and architect for the DexCare Salesforce instance and other key sales tools (Groove.co, Gong, ZoomInfo). Support an array of third-party integrations and apps
- Intake and triage Salesforce requests from varied internal and external stakeholders
- Develop salesforce solutions iteratively, delivering speed to value while considering continuous improvements
- Compose training guides for Salesforce processes and provide continuous Salesforce support
- Proactively identify projects that address areas for improvement in the organization's processes and procedures
- Pursue best practices and intuitive user experiences
- Passion for transforming the healthcare industry via SaaS sales and learning the nuance of that sales cycle
- Proven experience developing Salesforce solutions within the scope of an Advanced Administrator Salesforce certification
- Stellar verbal and written communication skills
- Ability to communicate and document technical solutions to varied audiences
- Robust execution combined with a flair for creative and analytical problem-solving
- Capacity to work both autonomously and collaboratively
Who is DexCare?
Time is our most precious resource. This is especially true in healthcare. Innovative health systems across the U.S. use DexCare to find time. We help them ensure patients discover care faster, shorten patient waits, flexibly match access across care settings, thoughtfully and efficiently apply clinical expertise, create superior patient-clinician experiences, and ultimately deliver better health. It works for health systems because it was built inside one. DexCare launched from within Providence to fill a critical gap in the technology landscape — balancing supply and demand by amplifying existing marketing, IT, and operational infrastructure. By matching patients to the right clinician, at the right time, in the right setting, DexCare breaks the unsustainable cycle of shortages and long waits, finding more time for what is really important.
DexCare recently closed a $75 million Series C funding round led by ICONIQ Growth – the San Francisco-based firm, which invests in transformative, sector-creating companies. Together, DexCare and its partners have the runway to modernize the legacy, data-and-platform infrastructures to realize a healthcare ecosystem that works for everyone. Our investment partners also include MGB, Transformation Capital, Kaiser Permanente Ventures, Define Ventures, and Frist Cressey Ventures.
What is DexCare?
DexCare is a digital care orchestration platform to manage the logistics of digital-care delivery. The platform enables healthcare systems to forecast demand and manage how and where care is merchandised to consumers – throughout the digital ecosystem. By harmonizing complex, legacy datasets, DexCare resolves workforce constraints, and provides the levers to precisely coordinate scheduling, across services and modalities, to optimize capacity and reduce operational costs. Today, DexCare serves more than 57-million patients across our leading U.S. health system clients, such as Kaiser Permanente, Providence, Texas Health Resources, and Community Health Network. Join us, as we usher in a new era of digital-care access, where health systems can track and deliver every hour of capacity and where consumers can get care with digital ease.
For more information, visit www.dexcare.com or follow us on LinkedIn.
Why DexCare?
· Mission-driven
· Competitive compensation and equity
· Driven and passionate culture
· Accomplished team
· Innovative solution to a proven customer need
· Customer and revenue traction
· Venture-backed (Series C stage)
DexCare is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. DexCare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. DexCare provides reasonable accommodation to all applicants who require such accommodation to apply for the position or to perform the essential functions of the job.
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