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Form of workJob Description
Position Title: Salesforce Administrator I
$67,500 to $112,500 annually DOE
Comprehensive health benefits include- medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, quarterly performance bonus, training, career growth and education reimbursement programs.
Company Background:
Everyone deserves the best internet possible and that's the refreshingly great experience we're creating at Ziply Fiber. We're bringing fiber to more than one million homes and businesses across the broader Northwest. By pairing brilliantly fast internet with customer choice and control, we're making it simple and easy for you to connect to the things that matter most to you. Ziply Fiber is based in Kirkland, Washington, providing communities across Washington, Oregon, Idaho and Montana with fiber internet in addition to streaming TV, privacy products and phone service as well.
Job Summary:
The Salesforce Administrator I will be the internal resource for our commercial sales team's day to day interactions with Salesforce. As a specialist in Ziply's B2B sales operations procedure, this role will provide solutions and support for business processes that are foundational for the success of the commercial sales team.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed:
•Serve as the user-facing administrator for the Commercial Sales Salesforce organization with 250+ users.
•Respond to user troubleshooting cases, process questions, etc.
•Perform user management functions including troubleshooting and upkeep of permissions and profiles, roles and hierarchies and security settings.
•Manage upkeep of products and price books records.
•Assist with onboarding and account setup of new users.
•Create and manage standard and custom fields, formulas and page layouts.
•Maintain Salesforce org and business process documentation.
•Complete bulk imports and exports of data.
•Assist with regular proactive system improvements and feature implantation requests.
•Prepare and deliver walkthroughs and basic training material.
•Ensure issues are identified, tracked, reported and resolved within a timely manner.
•Make recommendations for enhancements to improve system performance.
•Performs other duties as required to support the business and evolving organization.
Qualifications:
•Associates or Bachelor's degree preferred.
•Experience with development and maintenance of Flow automations.
•Experience with integrations such as Zoominfo, Conga, SiteTracker, Invoca, Dropbox Sign (Formerly HelloSign).
•Experience with Salesforce add-ons and features such as Pardot, CRMA, Maps, Sales Engagement.
•Salesforce Administrator Certification is required.
•Minimum of one year of Salesforce administration experience.
•Strong understanding of standard functionality in Salesforce and best practices.
•Salesforce Sales and Service cloud experience.
•Proficient Excel skills for data manipulation and management.
Knowledge, Skills and Abilities:
•Ability to work independently and apply sound judgment and reasoning skills to a variety of business situations.
•Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
•Strong verbal and written communication, attention to detail, and organizational skills.
•Ability to work within critical deadlines.
•Ability to adjust to rapidly changing priorities and schedules.
•Ability to provide excellent customer service.
Work Authorization:
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of the time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment and Additional Information:
Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO:
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.
Position Title: Salesforce Administrator I
$67,500 to $112,500 annually DOE
Comprehensive health benefits include- medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, quarterly performance bonus, training, career growth and education reimbursement programs.
Company Background:
Everyone deserves the best internet possible and that's the refreshingly great experience we're creating at Ziply Fiber. We're bringing fiber to more than one million homes and businesses across the broader Northwest. By pairing brilliantly fast internet with customer choice and control, we're making it simple and easy for you to connect to the things that matter most to you. Ziply Fiber is based in Kirkland, Washington, providing communities across Washington, Oregon, Idaho and Montana with fiber internet in addition to streaming TV, privacy products and phone service as well.
Job Summary:
The Salesforce Administrator I will be the internal resource for our commercial sales team's day to day interactions with Salesforce. As a specialist in Ziply's B2B sales operations procedure, this role will provide solutions and support for business processes that are foundational for the success of the commercial sales team.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed:
•Serve as the user-facing administrator for the Commercial Sales Salesforce organization with 250+ users.
•Respond to user troubleshooting cases, process questions, etc.
•Perform user management functions including troubleshooting and upkeep of permissions and profiles, roles and hierarchies and security settings.
•Manage upkeep of products and price books records.
•Assist with onboarding and account setup of new users.
•Create and manage standard and custom fields, formulas and page layouts.
•Maintain Salesforce org and business process documentation.
•Complete bulk imports and exports of data.
•Assist with regular proactive system improvements and feature implantation requests.
•Prepare and deliver walkthroughs and basic training material.
•Ensure issues are identified, tracked, reported and resolved within a timely manner.
•Make recommendations for enhancements to improve system performance.
•Performs other duties as required to support the business and evolving organization.
Qualifications:
•Associates or Bachelor's degree preferred.
•Experience with development and maintenance of Flow automations.
•Experience with integrations such as Zoominfo, Conga, SiteTracker, Invoca, Dropbox Sign (Formerly HelloSign).
•Experience with Salesforce add-ons and features such as Pardot, CRMA, Maps, Sales Engagement.
•Salesforce Administrator Certification is required.
•Minimum of one year of Salesforce administration experience.
•Strong understanding of standard functionality in Salesforce and best practices.
•Salesforce Sales and Service cloud experience.
•Proficient Excel skills for data manipulation and management.
Knowledge, Skills and Abilities:
•Ability to work independently and apply sound judgment and reasoning skills to a variety of business situations.
•Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
•Strong verbal and written communication, attention to detail, and organizational skills.
•Ability to work within critical deadlines.
•Ability to adjust to rapidly changing priorities and schedules.
•Ability to provide excellent customer service.
Work Authorization:
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of the time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment and Additional Information:
Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO:
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.
