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Form of work
SalaryWe are looking for a Salesforce Administrator Lead to support Olo’s Revenue Operations team with building and maintaining Salesforce solutions that accelerate our teams across our Go To Market organization. We want people who are passionate about the Salesforce ecosystem, supporting our internal customers and reducing the seller burden.
Reporting to the Sr. Director, Revenue Systems, you will work cross-functionally to gather, understand, and interpret business requirements for revenue processes, and implement these into system capabilities, supporting Olo’s path to $1B in revenue.
You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.
What You'll Do
- Design, customize ,and configure Salesforce to meet complex business requirements, including custom objects, workflows, validation rules, and automation flows
- Implement data governance strategies, including data quality, data migration, and data archiving, to maintain a clean and reliable database for informed decision-making in collaboration with key stakeholders
- Identify opportunities for automation and best practices within Salesforce processes to streamline workflows, enhance efficiency, and improve overall system performance
- Perform regular audits with improvement suggestions to keep the technical debt low and consistently maintain the system for optimal performance
- Create and maintain comprehensive documentation of system configurations, changes, and processes, and generate insightful reports and dashboards for key stakeholders
What We'll Expect From You
- 2-4+ Years of hands-on experience as a Salesforce Administrator, with in-depth knowledge of Salesforce architecture
- Salesforce Administrator Certification
- Deep knowledge of all Salesforce point and click automation
- Successfully manage and prioritize multiple projects simultaneously, ensuring timely delivery of high-quality solutions that align with business objectives
- Thrive in a dynamic and evolving environment, staying informed about the latest Salesforce releases and industry best practices to proactively suggest and implement system enhancements
- Contribute to the development and execution of the overall Salesforce strategy, aligning system capabilities with the organization's long-term goals and objectives
Nice to Have
- Advanced Administrator Salesforce Certification
- Familiarity with Apex and Lightning Component development to extend Salesforce functionality beyond declarative configuration
- Knowledge of and experience working with third-party applications and integrations available on the Salesforce AppExchange
About Olo
Olo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 600 restaurant brands to jointly reach 85 million connected guests across approximately 78,000 locations. More than two million orders per day run on Olo's platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at olo.com.
We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, located in Tribeca.
We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays plus year-end closure, health, dental and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!
Our best estimate of the compensation range for this opportunity is $70,797 - $101,501 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
We encourage you to apply!
We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
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