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SalaryArtsy's mission is to expand the art market to support more artists and art in the world. Artsy has created the world's largest two-sided art marketplace, offering more than 1 million works by 100,000 artists from 4,000 leading galleries, fairs, auction houses, and institutions in more than 100 countries.
We are seeking a Salesforce Administrator to drive revenue growth through the optimization of sales processes and technical infrastructure. As a Salesforce Administrator, you will be a key contributor to the tools and processes that enable our global sales, partner success and marketplace operations teams to drive more revenue opportunities. Success in this role will require collaboration, a keen eye for detail and a desire to provide process improvements and creative solutions. You will have the opportunity to understand what drives our business while influencing both revenue and customer satisfaction as a part of our Sales Operations Team.
Our Sales Operations team is a strategic partner across our different business lines, spanning a mid-stage merchant marketplace and a growing secondary marketplace. This role is a unique opportunity to gain a broad range of experience, act as a strategic partner, and make a significant impact on our business. In this position, you will work collaboratively within a small team that works alongside our analytics and engineering teams, finance, sales and partner success, and will report directly to the Sales Operations Lead.
What You'll Do:
- Be a first point of contact for all Salesforce questions from our sales, support, and finance teams.
- Build out processes, team training, and infrastructure to support sales lead enrichment, pipeline management, forecasting, and analytics.
- Maintain and manage data quality/integrity of Salesforce data.
- Create and maintain documentation for internal processes.
- Partner with different teams including sales, data, product and finance on all operational and analytical requests to maximize revenue.
- Design Salesforce automation and processes keeping in mind building for scale and lean design.
- Contribute to projects and initiatives focused on improving productivity/efficiency and simplifying processes
Who You Are:
We welcome you to apply regardless of "checking all the boxes" below, and are excited to hear what you can bring to the team.
- You are currently authorized to live and work in the USA.
- This role will be based in New York City.
- 3+ years' experience in Sales/Revenue/Finance Operations, with a passion for Salesforce and systems.
- Demonstrable experience with Salesforce and Salesforce integrations (such as Netsuite and Outreach.io) and Salesforce automation tools.
- A track record of understanding complex Salesforce environments and architecture.
- Strong communication skills; can work across multiple stakeholders and functions within the organization to identify operational problems and find solutions.
- Self-motivated and comfortable working in a fast-paced, constantly changing environment.
- Detail oriented, organized, and able to constantly identify improvements and iterate on existing processes.
Preferred, but not required:
- Salesforce Admin certification
- Experience working in Looker
- Experience at eCommerce companies
- Knowledge of SQL; Experience with Redshift and other languages (e.g. Python) a plus
What We Offer:
- Opportunity to reimagine the art industry while working with a talented, diverse, international team.
- Competitive salary and equity
- Flexible time off: our culture of trust and empowerment allows employees to take the time they need away from work while still excelling in their roles
- We are a global hybrid team: most employees work from our NYC, London, or Berlin offices 2-3 days per week. (In-person expectations vary by role)
- Comprehensive healthcare & benefit options, including: medical, dental, parental leave, short- and long-term disability, Employee Assistance Program featuring free mental health support, 401k, commuter benefits, flexible spending accounts (FSA), health savings accounts (HSA), financial wellness support & resources, and more
- Professional development, including: mentoring, lunch & learns, regular training, 1:1 management, and an open feedback culture
- Engaging opportunities and internal programming globally, to foster new relationships and build upon our collaborative community. Including: happy hours, holiday parties, global "All Hands" meetings, "Artsy Salon" (a yearly exhibition of our team's creativity), attendance to art world events, and more
The salary range for this role is $75,000-$105,000 annually. Artsy is committed to equitable compensation practices, and your offer will depend on the relevant experience and skillset you bring to the team.
All compensation packages include meaningful Artsy equity and competitive health benefits. Please see our "What We Offer" above for more detail, or speak to our Recruiter to learn more!
Artsy Values
Artsy has five core values that will inform your experience at Artsy.
For the Love of Art: We have relentless curiosity, empathy, and passion for collectors, artists, and the art market. We are here to make the art world more fair and welcoming.
Own Our Outcomes: We are all individual owners of Artsy's shared success. We are resourceful and resilient, and to get the job done, we each take responsibility for our outcomes.
Lead with Openness: We trust in our teammates. We seek diverse perspectives, communicate authentically, and act with integrity. A more open art world starts with us.
Transform Together: Our mission asks us to challenge the status quo. We embrace feedback, learning, and change so that we can transform our industry, our company, and ourselves.
Impact Over Perfection: Using both art and science, we debate and decide swiftly and iterate on our plans as we learn. To make the biggest impact, we prioritize speed and clarity of action over perfection.
