The Mission
Your Mission
We are looking for a motivated, driven, and solution-oriented Senior Salesforce Administrator to join our Revenue Operations Team. This role is an opportunity to gain exposure to a wide variety of challenges, processes, and data while working with a cohesive team of Salesforce and Revenue Operations professionals. While this opportunity offers opportunities to learn and grow, it is a mid-level role that requires a minimum of 3 years of Salesforce administration experience.
Here's what you'll do:
Develop, build, and deploy new business processes and improvements in our Sales and Service Cloud platforms.
- Execute the day-to-day configuration, support, maintenance and improvement of our platform.
- Learn about the business needs of our stakeholders and apply deep knowledge of Salesforce to recommend solutions, design and build processes and automation, and implement and improve new and existing integrations.
- This role works closely with every department in the organization to help improve workflow, automate repetitive tasks, troubleshoot errors and blockers, and increase efficiencies.
- Own changes to and the maintenance of sales engagement (HVS), omni-channel, digital engagement, and the salesforce side of tools and integrations that are connected to the platform
Communicate requests, changes, and project progress to maintain cohesive working relationships and system integrity
Here's what were looking for:
Salesforce Certified Advanced Administrator
- 3+ Years of experience working as as a Salesforce Administrator
Strong understanding of Salesforce declarative tools in Salesforce Lightning
What Makes You Stand Out:
Certifications -
- Sales Cloud Consultant
- Service Cloud Consultant
- Experience with JIRA and third party tools such as Outreach, Dialpad, Calendly, and Zapier
Display of strong business acumen from experience with a full-cycle deployment, stakeholder management, end user management, etc.
- Mission-driven, values-based culture.
- Competitive pay.
- Unmatched opportunities to learn and develop; front-row seat at a fast-growing tech startup
- Generous PTO, plus paid company holidays.
- Stock options.
- Medical, dental, and vision options.
- 401(k)
- Free Employee Assistance Program
- Parental Leave Program
- Pet Insurance
More About Us
Hearth embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. We consider for employment qualified applicants with arrest and conviction records.