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SalaryThe Sales Support Specialist - Senior Living is responsible for increasing the conversion rate of resident inquiries to tours at our New Perspective senior living communities.
Do you have proven sales experiences supporting senior living communities and ready to take a “different” approach to sales in your career?
We are looking for a dynamic sales producer who is adept at 'making things happen’ by creating and developing trust-worthy relationships over the phone and/or digital communication, documenting details, and then advancing resident leads to multiple communities within a specific market.
This full-time position works remote and will require a flexible schedule to provide the support needed.
This position will support a defined number of communities and will report remotely to the Connection Center Supervisor.
Job Responsibilities:
- Answer and respond to designated incoming phone and digital inquiries.
- Guide prospects with a positive and supportive approach to increase inquiry to tour conversions.
- Gain knowledge of prospects through a defined detailed discovery process.
- Advance current leads by outwardly building and enhancing relationships.
- Act as remote interim sales team member in absence of community Sales Director.
- Work in collaboration with multiple team members in multiple communities to schedule tours and ensure they are prepared for a successful prospect touring experience.
- Create, update, and manage prospect inquiries and lead base using CRM (Customer Relationship Management).
Required Qualifications:
- Minimum one year of successful use of CRM in senior living, hospitality, or related industry
- Demonstrated ability to influence others to achieve desired outcome via phone conversations
- Excellent phone skills and demonstrated success of phone sales
- Must be a good listener; ability to understand a prospect’s unspoken but implied criteria
- Demonstrated detailed organizational and time management skills
- Ability to handle multiple conversations and tasks at one time
- Flexible schedule with the ability to work weekends and evenings
Why New Perspective Senior Living?
A career with a purpose starts here!
This is an exciting time to join New Perspective. We are a growing company serving over 2,000 seniors today with a goal of reaching 10,000 by 2025. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.
Team Member Benefits & Perks*
- Medical, Dental, & Vision Insurance
- 401(k) with Company Match!
- Paid Time Off and Holidays
- Company-Paid Basic Life Insurance
- Voluntary Short-Term Disability
- Company-Paid Long-Term Disability
- Health Reimbursement Account/Health Savings Account
- Flexible Spending Accounts
- Education assistance - up to $5,000 per calendar year!
- Leadership Development & Career Advancement
- Real-time Access to Earned Wages
- Referral Bonuses
- Employee Assistance Program
- Benefits vary by full-time, part-time, and PRN status.
New Perspective is an Equal Opportunity Employer.
