Address
Form of workWHO WE ARE
Sunrise Hitek was established in 1988 and has recently become the Chicago branch of Graphic Village, with headquarters in Cincinnati. We employ the most advanced equipment and technology, such as G7-certified HP Indigo & UV flatbed presses, digital die-cutting, and specialty coating/lamination, to create best-in-class color printing, packaging, trade show & display graphics, plus a wide variety of promo products.
Sunrise Hitek was established in 1988 and has recently become the Chicago branch of Graphic Village, with headquarters in Cincinnati. We employ the most advanced equipment and technology, such as G7-certified HP Indigo & UV flatbed presses, digital die-cutting, and specialty coating/lamination, to create best-in-class color printing, packaging, trade show & display graphics, plus a wide variety of promo products.
SUMMARY/OBJECTIVE
The Business Support Specialist is responsible for helping our sales team secure digital printing projects, including large format printing, environmental graphics, signage and more.
The ideal candidate for this position is energetic, has the ability to multitask, work with a sense of urgency, superior customer service skills, and general knowledge of digital printing processes.
Specific training in our proprietary quoting software will be provided, along with basic training in production areas to better understand materials and processes in the facility.
SPECIFIC RESPONSIBILITIES INCLUDE:
- Prepare quotes for digital printing services
- Work directly with customer to ensure accurate job specifications for quoting
- Obtain service estimates from outside vendors
- Support the sales team with various tasks, as needed
QUALIFICATIONS
- Excellent time management skills with a proven ability to meet deadlines
- Ability to prioritize tasks
- Excellent organizational skills and attention to detail
- Self-starter and works independently
- Proficient with MS Office 365 (especially Excel)
- Excellent verbal and written communication skills
- Intermediate math skills required
EXPERIENCE AND EDUCATION
- Minimum 2 years’ experience
- Knowledge of graphic arts, specifically digital printing
- Experience on a Mac
- Experience with Adobe CC, FileMaker Pro, ZoomInfo, a plus
WORK ENVIRONMENT
This job generally operates in a professional office environment. This role routinely uses standard office equipment such as computers and smartphones.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time hourly position with a standard schedule of 40 hours per week, on site. Overtime on evenings and weekends may be required depending upon business necessity.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This job generally operates in a professional office environment. This role routinely uses standard office equipment such as computers and smartphones.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time hourly position with a standard schedule of 40 hours per week, on site. Overtime on evenings and weekends may be required depending upon business necessity.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
WHAT WE OFFER
- Competitive wage commensurate with experience
- Production bonus based on tenure and performance
- Medical benefits with optional dental and vision coverage
- 401K with company match
- 401k financial wellness advisor
- Paid Time Off
- Company paid disability and life insurance
- Voluntary life insurance
- Near the expressway and public transportation
AAP/EEO STATEMENT
Graphic Village is committed to using recruiting and hiring techniques that attract a diverse pool of applicants. We will use selection criteria, processes, and techniques that are fair; that identify quality applicants with the necessary skill set for success; and that has no adverse impact on minorities, women, disabled persons, or members of other protected classes.
It is Graphic Village policy to provide equal opportunity in employment to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, disability, genetic information, marital, military, veteran or citizenship status, pregnancy, childbirth or related medical condition, or any other status protected by law.
