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SalarySales Engineer (Remote - Texas)
Sangoma’s value proposition is audaciously simple, our solution is highly scalable, and our service reliability is unparalleled. Sangoma offers the only global fully integrated communication and productivity SaaS platform in the market, which includes UCaaS, Collaboration, Video, Contact Center, Virtualization, Access Controls, and Trunking. We are looking for a Sales Engineer. In this role, you will be responsible for attaining regional and corporate sales by providing Discovery, Design, and Delivery services to channel partners and internal peered sales team(s). You will be responsible for developing a deep product knowledge set diversified across the most complete product portfolio in the industry, being able to articulate and leverage this knowledge to design solutions that meet customers' business objectives and requirements.
While this is a remote position, you must live in the territory you cover.
Your Role:
- You will have multiple teams across the organization to help you achieve success, including, but not limited to, Professional Services, Product Management, Support, Team Mentoring and Coaching, and professional development opportunities.
- Provide pre-sales solution discovery, design, and partner/client delivery of sales solution presentations/demos to help close new sales opportunities.
- Develop technical sales approaches and pitches that meet customers' requirements, concerns, and objectives.
- Work closely with network operations and network monitoring teams.
- Identify and create new account relationships with the sales team from leads, cold calls, and other internal sources.
- Maintain and grow acquired new business to maximize revenue growth while continuing efforts in new business development.
- Navigate effectively in newly acquired accounts to upsell and cross-sale in a solutions-based technical selling approach.
- Proactively suggest and implement the system and process improvements while working with product management.
- Assist clients with remote troubleshooting of their SIP-based PBXes during the sales cycle's Proof of Value and Trial agreement phases.
- Educate and enable partner channels to increase their sales and implementation success rates.
- You will have the ability to travel up to 60% as necessary.
Your Role:
- 3+ years of pre-sales experience combined with a technical role (required)
- 2+ years of industry experience in a technical role
- Understanding and some experience with Professional Services and Consulting engagements
- Excellent written/verbal communication skills
- Being the product expert to help customers find the best solutions to meet their needs.
- Self-driven, internal motivation and drive to succeed in a goal-driven position
- BS or MS degree in a related field or equivalent experience is preferred.
What We Offer:
- Full Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period.
- Matching 401K program - 100% match on 4%.
- Flexible Time Off & Company Holidays.
- Entrepreneurial work environment partnered with high-growth career opportunities.
Are you ready to directly impact the company and be rewarded for your performance? Are you ready to take on a new challenge?
Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.
Sangoma is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
