Sales Enablement/Operations Director

The Role:

This is a unique opportunity for a Sales Enablement/Operations Director to help establish processes and drive standards to enable a large sales and account management teams in a fast-paced/high growth environment. This individual will work across sales, account management, and various functional areas to support the sales process from deal origination to closing. This includes sales content creation, RFP responses, proposals, prospect-specific QAs, etc. Initially, this individual will also be responsible for sales administration tasks including CRM, forecasting and pipeline, and territories tracking & reporting. This individual will report to and work very closely with the Head of the Commercial organization at Arine.

What You'll be Doing:

• Enable the sales process through onboarding, training, and developing meaningful content to support the sales cycle that will directly impact the growth of our business 
• Collaborate with sales leadership to establish and track key performance indicators (KPIs) to measure and improve sales efficiency and effectiveness
• Coordinate the RFP process and have ownership over creation and coordination of responses, leveraging our internal knowledge database and Subject Matter Experts (SMEs), etc. 
• Project manage the completion of proposals and quote requests with our internal and external stakeholders for items such as: pricing, analyses, metrics, and written responses such as FAQs
• Support prospect-specific resource/content customization, including creating slide decks, one pagers, etc. by leveraging existing content and collaborating with marketing 
• Forecasting, tracking CRM activities and reporting, and supporting daily sales operations
• Serve as an internal process expert, working to promote and iterate on internal processes
• Present and lead internal meetings to kick off proposals and train the sales team
• Routinely update and refresh our knowledge database to ensure the sales team is armed with accurate and up to date content
• In partnership with marketing and product, assist in developing sales playbooks per solution, develop and deliver advanced training programs ensuring experienced sales and success team members understand new/updated product features, benefits, and value propositions
• From sales reps onboarding to advancement, ensuring that individuals have an in-depth understanding of the sales buyer process, sales capabilities needed at each step of the sales process, and product understanding to meet the buyer's needs and achieve their sales targets

Our Ideal Candidate Possesses:

• Undergraduate degree required; Masters or commensurate experience preferred; strong preference for Healthcare, Pharmacy, or Clinical education / training in addition to strong business acumen (PharmD highly preferred)
• High IQ and ability to multiplex across the sales and account management teams to enable scalable and repeatable sales processes
• Proven success in designing and implementing effective sales training programs
• Ability to identify skill gaps and tailor training initiatives accordingly
• Ability to execute multiple projects and deliverables within tight timelines
• Excellent communication skills (written and verbal), including strong writing, editing, proofreading skills; verbal communication in both 1:1 and large group settings (i.e. presentations, training, etc.)
• Ability to work collaboratively and cross functionally with multiple stakeholders and teams
• Strong bias for data, process excellence, and action
• Proactive strategic problem-solving skills and ability to anticipate the needs of the organization 
• Detail oriented, driven, and a self-starter with previous experience in project management
• 8 Years of experience in Sales Operations or related field (Sales Enablement experience preferred)
• Experience working with CRM software (HubSpot preferred)
• Knowledge and understanding of both SaaS-based technology solutions and the healthcare industry

Travel and Other Information:

• Ability to commute to our office on Market Street in San Francisco at least 2-3 days/week
• Limited travel up to 30% (to conferences, customer meetings, etc.)

Perks:

Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.

The posted range represents the expected salary for this position and does not include any other potential components of the compensation package (including bonus and equity), benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The salary range for this position is: $170,000-200,000/year.