Resource Specialist - Mon-Thurs 7:30Am-3:30Pm

Position: Resource Specialist

Supervisor: Resource Center Manager

Location: Bud Clark Commons; 665 NW Hoyt St

Hours: Monday - Thursday 7:30am-3:30pm

Wage: $21/hr - Eligible for Language Differential

Benefits: Competitive Benefits Package

Classification: Non-exempt, union represented, benefit-eligible, full-time position

As part of Resource Center team, provide information, referrals and services to Transition Projects participants. Enroll participants in program. Manage barter activity. Facilitate the use of community services to help individuals attain and maintain permanent housing. This is a non-exempt, represented full-time position.

COVID Vaccine Mandate: Transition Projects has a vaccine mandate. Proof of vaccine must be provided at time of hire OR you may seek a religious or medical exemption. Thank you for your support in keeping our employees, and those who we serve, safe.

1. Supervise shelter activities to ensure safety of participants.
2. Maintain working knowledge of agency programs, services and community resources.
3. Provide advocacy, information and referral services to participants.
4. Assure cleanliness, sanitation, and upkeep of facility, performing minor maintenance and cleanup duties as necessary or requested.
5. Facilitate problem solving and provide crisis intervention services.
6. Responsible for knowing and following policies and procedures, including program, agency and building specific policies.
7. Responsible for knowing and following procedures in emergencies and critical incidents.
8. Responsible to maintain accurate logs, shift reports, and participant records, both manually and using web-based program.
9. Maintain confidentiality of participants, staff and agency.
10. Coordinate with agency staff to ensure consistent delivery of services.
11. Attend agency and program staff meetings.
12. Supervise participant chore assignments, perform urinalysis and breathalyzer testing, of shelter staff and participants when requested.
13. Rotate through assigned Post Positions if applicable.
14. Other duties as assigned.

Each Transition Projects employee must:

1. Represent the organization professionally at all times.
2. Serve as a positive role model to participants.
3. Maintain positive relations with program participants, volunteers, co-workers, staff from other agencies, agency funders, and the general public.
4. COVID Vaccine Mandate: Transition Projects has a vaccine mandate. Proof of vaccine must be provided at time of hire OR you may seek a religious or medical exemption.
5. Acquire First Aid/CPR/AED certification within 30 days of hire and be retested biannually thereafter throughout employment.
6. Complete Bloodborne Pathogens and Narcan Training within 30 days of hire and be retested annually thereafter throughout employment.
7. Food Handlers card required within 30 days of hire.
8. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
9. Plan and organize work effectively and ensure its completion.
10. Exercise necessary cost control measures.
11. Demonstrate reliability by being present for work as scheduled, arriving and leaving on time and taking breaks in expected time frames.
12. Interact effectively with persons of diverse ethnic backgrounds, religious views, cultural backgrounds, and sexual orientations and treat each individual with respect and dignity.
13. Embrace teamwork and promote a team-oriented environment.
14. Demonstrate initiative.
15. Make decisions that reflect consistency with Transition Projects philosophy, policies, and procedures.
16. Participate in ongoing development and improvement of all program processes and relationships.
17. Attend agency and program staff meetings.

The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.

1. Hearing and vision adequate for interaction with participants, interaction with staff and interaction with the general public.
2. Hearing adequate for telephone work. Vision adequate for close work.
3. Hand and finger dexterity adequate to operate standard office equipment.
4. Ability to sit at a desk completing paperwork and working on a computer for lengthy periods.
5. Ability to walk, bend, stand, sit, reach, stoop, pull, squat, and climb stairs.
6. Ability to perform CPR for fifteen minutes continuously.

The right individual for this position has a passion for helping others, is nonjudgmental, and is able to deal with difficult situations in positive and constructive ways.

1. One year experience in social services required AND demonstrated understanding of the issues surrounding homelessness, chemical dependency, mental health, domestic violence and sexual assault.
2. Demonstrated ability to work independently. Ability to appropriately assess a situation and take corrective action as necessary.
3. Knowledge of services available to low-income and homeless persons through Transition Projects and other agencies or the demonstrated ability to obtain such knowledge.
4. Demonstrated ability to work as part of a team in the delivery of services to participants.
5. Computer literacy. Demonstrated ability to use word processing, database, spreadsheet, email, and Internet programs.
6. Excellent oral, written, and telephone communication skills. Excellent interpersonal skills.
7. Bilingual English/Spanish fluency is strongly preferred.
8. Office/clerical experience. Familiarity with office equipment (copier, fax, multi-line phone system, etc.).

Transition Projects, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, gender, sexual orientation, ancestry, national origin, citizenship, marital status, familial status, physical or mental disability, veteran status, genetic information, source of income, union participation or activities, or any other status legally protected by applicable local, state or federal law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.