Inspector Manager

Truview Inspections Inspector Manager Position

At Truview, we believe management plays a vital role in the overall success of the company. To ensure we continue to succeed at fulfilling our companys’ purpose, we seek to select managers who demonstrate leadership skills rather than those who solely possess management skills.

Inspector Manager candidates should be competent leaders, able to provide guidance that enhances performance in a manner which incorporates the company’s vision and culture.

An Inspector Manager's primary role is to lead a team of inspectors through education, coaching and support to maximize performance efficiency and ensure we provide the highest level of quality. One key factor of success in the Inspector Manager’s role is strong and effective communication.

This candidate must have the ability to provide guidance and knowledgeable feedback in a positive and motivating manner that ultimately leads to the success of each individual on their team.

Strong communication extends further than their team of inspectors but also effective communication when dealing with agents and their homebuyers. Inspector Managers serve high level support to real estate agents/home buyers by providing a charge-neutral approach of knowledge and expertise. By offering the option for an Inspector Manager to directly assist a client, we are able to provide an optimal level of immediate assistance, which improves the overall customer experience.

The job responsibilities are as followed but not limited to:

• Report reviewing
• Field visits
• Answer clients, realtors, insurance agents, emails and phone calls
• Resolve resolution requests (complaints)
• Support inspector development initiatives
• Participate and lead bi-weekly inspector meetings
• Manage inspector field equipment and supplies
• Cover for inspector in the event of absence
• Supporting inspectors while on the field
• Aide in Hiring process of new inspectors
• Train and on-board new inspectors

Keeping inspectors on your team accountable for but not limited to:

• Exemplifying company core values
• Maintaining satisfactory scores on report correction system
• Reporting all necessary deficiencies properly
• Immediate report delivery
• Proper report explanation

Skills & Qualifications:

• Strong problem solving & critical thinking
• Strong decision making ability
• Effective & positive communication
• Team player
• Strong knowledge of inspection standards
• Natural self learner/self starter
• Strong time management skills
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Adaptability to change
• Influencing & leading

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years
• 3 years
• 4 years

Schedule:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Work Location: In person