Company

British Swim SchoolSee more

addressAddressJersey City, NJ
type Form of workPart-time
salary Salary$17 an hour
CategoryEngineering/Architecture/scientific

Job description

The role of the office admin at British Swim School Hudson Waterfront is responsible for providing overall administrative support to the Sales and Customer Service Departments.
Knowledge, Skills, and Abilities
  • Strong attention to detail
  • Strong time management skills
  • Critical Thinking, Problem-Solving, Analysis, Strategic Planning
  • Organizational skills
  • Understanding of the importance of prioritizing tasks as directed
  • Ability to take direction as well as to work independently
  • Strong work ethic
Some of the Roles and Responsibilities (not exhaustive)
  • Provide ongoing administrative support to the call center
  • Perform day-to-day tasks as assigned by the supervisor
  • Updating and adjusting Jackrabbit customer accounts
Processing client account cancellation
  • Running selective customer base reports and action items as needed (missing CC, expired CC, absences, etc…)
  • Processing billing tasks
  • Processing new web enrollment accounts and waitlist requests
Processing tickets issued from the pool's staff (graduation, merchandising, etc…)
  • Adjusting billing and tuition on customer's accounts (registration fee renewal, credit, fee adjustment, etc…)
  • Follow up email notification on website access attempt
o Educational email follow-up for all new registrations
o Post fees for the anniversary registration fee
o Billing review and correction: Review and apply correction/update to billing (posting/charging) for all new registrations or for added items (class, purchased merchandise, etc…) to existing family accounts
  • Other tasks as assigned by the supervisor.

Requirements and Qualifications:
  • Bachelor’s degree in a related field preferred
  • 1-2 years of office-related work experience
  • Background check

This is a remote position.

Compensation: $17.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



Working at British Swim School is so much more than just a job...it’s an opportunity to leave a legacy that may transform a child’s life.


Since 1981, British Swim School has been offering swimming lessons for babies, children, and adults, focusing first on critical water survival skills needed to survive a water accident, then progressing to stroke development and more advanced skills. Dubbed as one of the fastest-growing franchises in the U.S. and Canada, we teach over 27,000 swimming lessons per week using our signature fun and gentle methods.
The British Swim School team is a nationwide franchise system of independent business owners who are dedicated to our mantra of ‘Survival of the Littlest’ for their local families.


Why join British Swim School?

  • Safe & happy work environment – where else might you get to sing at work?
  • Flexible work schedules and hours – making this a great role for students, parents and anyone with a busy lifestyle!
  • Rewarding job with competitive pay – all while making a true difference in your community!

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

Benefits

Flexible schedule
Refer code: 8655345. British Swim School - The previous day - 2024-03-21 19:34

British Swim School

Jersey City, NJ

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