- Strong attention to detail
- Strong time management skills
- Critical Thinking, Problem-Solving, Analysis, Strategic Planning
- Organizational skills
- Understanding of the importance of prioritizing tasks as directed
- Ability to take direction as well as to work independently
- Strong work ethic
- Provide ongoing administrative support to the call center
- Perform day-to-day tasks as assigned by the supervisor
- Updating and adjusting Jackrabbit customer accounts
- Running selective customer base reports and action items as needed (missing CC, expired CC, absences, etc…)
- Processing billing tasks
- Processing new web enrollment accounts and waitlist requests
- Adjusting billing and tuition on customer's accounts (registration fee renewal, credit, fee adjustment, etc…)
- Follow up email notification on website access attempt
- Other tasks as assigned by the supervisor.
- Bachelor’s degree in a related field preferred
- 1-2 years of office-related work experience
- Background check
This is a remote position.
Compensation: $17.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Working at British Swim School is so much more than just a job...it’s an opportunity to leave a legacy that may transform a child’s life.
Since 1981, British Swim School has been offering swimming lessons for babies, children, and adults, focusing first on critical water survival skills needed to survive a water accident, then progressing to stroke development and more advanced skills. Dubbed as one of the fastest-growing franchises in the U.S. and Canada, we teach over 27,000 swimming lessons per week using our signature fun and gentle methods.
The British Swim School team is a nationwide franchise system of independent business owners who are dedicated to our mantra of ‘Survival of the Littlest’ for their local families.
Why join British Swim School?
- Safe & happy work environment – where else might you get to sing at work?
- Flexible work schedules and hours – making this a great role for students, parents and anyone with a busy lifestyle!
- Rewarding job with competitive pay – all while making a true difference in your community!
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.