Administrative Assistant

Crystal Springs Resort is seeking an Administrative Assistant that has a flexible schedule for Minerals Hotel.

Responsibilities:

• Ensure that all interactions with guests and staff are friendly and service-oriented.
• Treat all team members with dignity and respect.
• Adhere to procedures to maintain the safety and security of team members, guests, and company assets (equipment, supplies).
• Fill in as needed to ensure operational efficiency and meet expectations.
• Maintain regular attendance per Crystal Springs Hotel Standards, as required by scheduling that may vary based on hotel/business needs.
• Keep all equipment clean and in excellent working condition.
• Maintain organization of all General manager’s documents and required filing.
• Assist the General Manager in daily administrative tasks.
• Support Hotel Directors and Managers when requested by the General Manager.
• Attend meetings as directed by the General Manager and take accurate meeting minutes.
• Attend daily stand-up meetings and effectively communicate information.
• Furnish Hotel information to Corporate Administrative Professionals.
• With the directives of the General Manager, plan staff meetings and training sessions.
• Assist the General manager in all needed reports.
• Develop and maintain Excel spreadsheets for tracking various hotel items.
• Handling tasks such as distributing paychecks, and addressing routine employee requests.
• Establish and maintain electronic and hard copy filing systems.
• Ensure that all departments are up to date with necessary building requirements.
• Run hotel errands when requested by the general Manager.
• Update weekly leadership schedule for revision by the General Manager.
• Manage the General Manager's schedule and triage spontaneous visitors.
• Track spending reports and prepare and submit credit card reports monthly.
• Maintain a proper par level of office supplies for the property.
• Complete property inspections/walks when assigned by the General Manager.
• Place orders for all Minerals departments for supplies and equipment needed through our purchasing software or online vendors.
• Contacting vendors and obtaining competitive contractor bids.
• Escort and support vendors while on the property when needed.
• Assist other departments as needed.
• Assist as necessary with special projects.
• Assist as required per General Manager’s requests.

Requirements:

• Must possess excellent communication skills, both verbal and written.
• Proper telephone etiquette is a must.
• Exceptional time management skills are required to meet or exceed deadlines consistently.
• Strong organizational abilities are necessary.
• Proficient computer skills, including MS Excel, MS Word, MS Outlook, and PowerPoint.
• Ability to learn specific software programs .
• Must be hospitable to all visitors to the General Manager's office.
• Must maintain a professional appearance and attitude at all times.
• Able to handle multiple tasks quickly and efficiently.
• Prioritize, organize, and follow up.

Enjoy Crystal Springs Employee Perks!

• Discounted Minerals Sports Club Membership
• 30% Dining/Retail Discount
• 30% Spa Discount
• Discounted Stays at the Hotels
• Discounted admission to Events & Festivals
• Complimentary Golf