Recovery Case Manager

Pay starting between $21.50 - $24.00 per hour.

It is never too early to plan for retirement!

-As an employee of NCHC, you would be eligible for the Wisconsin Retirement System (WRS), which is among the best funded and best managed public pension systems in the country.

-The WRS is a hybrid defined benefit plan. It contains elements of both a 401(k) or defined contribution plan and a defined benefit plan. The WRS is a strong public pension plan because of its stable funding, unique plan design and robust governance. These factors set the WRS apart from the vast majority of other plans in the United States. With some $142 billion in assets, it is the 8th largest U.S. public pension fund.

-Participating staff contribute 6.9% and NCHC will match this at 100% each pay period!

We are looking for qualified, dedicated and caring staff to join our team!

Purpose of the Position: The Recovery Case Manager is a substance abuse professional that works with internal NCHC staff, community, and county-partners to connect clients with substance use resources and programs for NCHC grants and sober living programming. The Case Manager will collaborate with community partners on SUD treatment and education needs and with NCHC substance abuse/mental health residential treatment program staff to serve as a community resources liaison.

Education, Licenses, Certification, Skills and Experience Requirements:

• Minimum Education:

Associate degree or higher in Human Services related field earned from an accredited college

• Minimum Work Experience: One to three years' experience in case management

• Preferred Qualifications, Skills, Education, Licenses, Certifications and Requirements:

Ability to perform an assessment, create a treatment plan, and make recommendations based on findings

Strong verbal and written communication skills

• Driving Requirements:

Valid Wisconsin driver's license and appropriate auto insurance coverage as required by North Central Health Care.

Must have the use of a personal vehicle.

• Preferred Qualifications, Skills, Education, Licenses, Certifications and Requirements:

Current State of Wisconsin CSAC, SAC, SAC-IT or licensed mental health professional

Bachelor’s degree or higher in Human Services related field earned from an accredited college

Any combination of education and experience that provides equivalent knowledge, skills and abilities may be considered.

Essential Job Duties and Responsibilities:

• Demonstrates excellent organizational, interpersonal, analytical, problem solving and critical thinking skills, and the ability to carry out the goals of the grant being overseen, as evidenced by appropriate, thorough and timely completion of grant-related requirements, tasks, and documentation
• Responsible for the recruitment of qualified clients meeting Opioid grant requirements and providing them with services and supports in their daily lives, education on treatment options and supportive services
• Participate in community partner meetings and partnering with jail partners who have implemented Medically Assisted Treatment (MAT) programming activities and implementing and maintaining a program that offers individuals seeking/open to this substance use treatment options
• Serve as an NCHC AODA community outreach liaison attending community events to educate and establish contacts within the community
• Delivery of treatment services and reports to the State and or Federal Departments as required and in full agreement with leadership
• Responsible to support individuals in obtaining appropriate housing including processing intakes and placement for sober living applicants
• Provide education to partners, clients, and family
• Collaborate and consult with treatment providers and community referral sources, focusing on multidisciplinary treatment approaches.
• Assist opioid grant clients and sober living clients with case management needs on a weekly basis
• Participate in ongoing quality assurance review activities
• Provide clinical care as assigned, including individual, group and family counseling
• Adheres to scheduled work hours with regular and predictable attendance

Non-Essential Job Duties:

• All other duties as assigned.

Organizational Competencies:

• Demonstrates behaviors that support excellence as defined by North Central Health Care
• Completes competencies as required by North Central Health Care and/or various regulatory agencies based on entity and/or job title
• Provides Person-Centered Service
  • with a proactive approach and caring attitude
  • by fostering a culture of trust and safety
  • that is values and respect based
  • that offers choice, input and involvement
• Adheres to professional boundaries, ethics, confidentiality and privacy practices, policies, procedures, and regulations (HF, HR, PP)
• Demonstrates adherence to accepted ethical and behavioral standards of conduct
• Understands HIPAA regulations and ensures release of information is consistent with NCHC's privacy policies (HF, HR, PP, 42 CFR Part 2 disclosure for substance use disorder)
• Uses knowledge of regulatory and accreditation standards along with federal, state, and local codes needed to perform job duties
• Adheres to quality standards and follows policies, processes, procedures, and regulations
• Understands role in the organization and aligns actions with NCHC goals, core functions and values
• Participates in continuing professional development

Supervisory Expectations:

• Number of Staff Supervised: __0___

• Highest Level Managed:
  • Individual – Professional Level
  • Supervisory – Professional Level

• People Management & Tasks
  • Assign and evaluate work
  • Manage performance
  • Provide information for performance evaluations
  • Coach/Mentor/Advise employees

Functional Demands:

Activity Requirements (including Mental & Physical Activities):

• _45__% General Office Work: Frequent use of computer, keyboard, and other technology; data interpretation, decision making, problem recognition, problem solving, visual acuity (near visual acuity, far visual acuity, depth perception, color vision), hearing, verbal communication, verbal comprehension, writing communication, and written comprehension
• _0__% Sedentary Work: Continuous sitting at desk for several hours occasional standing, walking, turning, twisting, bending, stooping, carrying, pushing, pulling, reaching, grasping, and lifting of under 10 pounds as required
  • _45__% Light Work: Intermittent lifting, sitting, standing, walking, turning, twisting, bending, stooping, carrying, pushing, pulling, reaching, and grasping. Must be able to lift a minimum of 10 pounds unassisted
  • _5__% Medium Work: Frequent lifting, standing, walking, turning, twisting, bending, stooping, carrying, pushing, pulling, reaching, and grasping. Must be able to lift a minimum of 25 pounds unassisted
  • _5__% Heavy Work: Frequent lifting, standing, walking, turning, twisting, bending, stooping, carrying, pushing, pulling, reaching, and grasping. Must be able to lift a minimum of 50 pounds unassisted
  • _0__% Very Heavy Work: Frequent lifting, standing, walking, turning, twisting, bending, stooping, carrying, pushing, pulling, reaching, and grasping. Must be able to lift a minimum of 100 pounds unassisted

• Exposure to Hazards: Select the most appropriate level of hazard exposure
  • Moderate exposure to workplace hazards

• Types of Hazards:
  • Biological
  • Chemical
  • Physical
  • Other

• Working Conditions:
  • Indoors
  • Outdoors
  • Background Noise
  • Tight Spaces and/or Close Quarters
  • Subject to one or more of the following conditions that affect the respiratory system: Fumes, odors, dust, mist, gases or poor ventilation
  • Exposed to infectious diseases or other possible infectious materials including: blood, fecal matter, OPIM...
  • Required to function around high behavioral or physically disruptive individuals

• Travel Requirements:
  • Frequency:
    • Regular
    • Frequent
  • Type of travel:
    • In community
    • Within the county
    • Out of the county
  • Nature of travel:
    • Errands
    • Transport clients/patients/residents
    • Other:

Competencies:

• Program and Job Competencies:
• Demonstrates excellent organizational, interpersonal, analytical, problem solving and critical thinking skills, and the ability to carry out the goals of the grants being overseen, as evidenced by appropriate, thorough and timely completion of grant-related requirements, tasks, and documentation
  • Acts with the highest personal, professional, and behavioral integrity to withstand internal and external pressures to ensure that ethical and at times difficult decisions are made and supported by the organization, as evidenced by positive feedback from community partners, internal collaterals, and clients
  • Provides all group counseling, therapeutic activities, and individual client support with a high level of quality, consistency, efficacy, and core values
  • Demonstrates adequate knowledge about and treatment of substance abuse, dependence, and other addictive behaviors
  • Appropriately uses other assessments as needed, including social assessments and AODA screening
  • Formulates mutually agreed-upon measurable treatment goals and objectives with individuals served
  • Understands and follows NCHC suicide assessment, screening, prevention and management policies and procedures

Acknowledgement

All requirements of the described position are subject to change over time where I may be required to perform other duties as requested by NCHC. Further, I acknowledge that this job description is not an employment contract. I have received, read, and understand the expectations for the successful performance of this job.