Receptionist With Shared Customer Service & Accounts Receivable

Receptionist with shared Customer Service& Accounts Receivable duties

Regular Full Time Employee Monday – Friday 7:30 a.m. – 4:30 p.m.

Forest Park, GA, US

Salary: $16 per hour – see company benefits below.

Summary: The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. Provides general office support with a variety of clerical activities and related tasks, breakroom duties, and managing office supplies. Customer service for billing from internal and external customers. Accounts Receivable applications, statement and invoice generations, banking reconciliations.

Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.

• Answers telephone and directs callers to the appropriate associate or to their voicemail. Provides callers with company information (i.e. addresses, fax numbers, website etc.)
• Greet guests in a professional, friendly, hospitable manner.
• Open and close the visitor area.
• Receives, sorts and forwards incoming mail and outgoing mail.
• Assists with monthly invoicing and other clerical office duties such as daily filing, etc.
• Assists in the ordering, receiving, stocking and distribution of office supplies.
• May also assist with other related clerical duties such as photocopying, faxing, filing, collating, and special projects.
• Breakroom duties, making coffee daily and light office cleaning. This job does have periods of down time which are filled with these types of responsibilities.
• Shared responsibilities with Office Manager:
• Customer service tasks which would consist of gathering information from the customer to apply cash applications, helping with any billing issues, updating customer accounts.
• Providing support to our internal customers with customer orders, credit card issues, reports, queue management, and banking issues.
• Daily bank reconciliation – posting cash transactions, processing deposits, and reconciling to the general ledger daily.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Qualification/Requirements:

• Punctual
• Excellent phone etiquette with a friendly personality.
• Excellent verbal communication skills
• Able to work with minimum supervision.
• Customer service driven and oriented.
• Knowledge of MS Office (Word, Excel, Outlook)
• Able to multi-task
• Professional appearance
• Business casual

Education/Training/Experience

• High School Diploma or GED
• 6 months to 1 year of relevant experience and/or training, or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos.

Mathematical Skills

Ability to add, subtract two-digit numbers and to multiply and divide with 10’s and 100’s.

Reasoning Ability

· Ability to apply common sense understanding to carry out simple one or two-step instructions.

· Ability to deal with standardized situations with occasional variables.

• Ability to discern when other parties need to be involved in validating priorities.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel.
• The employee frequently is required to sit and reach with hands and arms.
• The employee is required to stand, walk, and talk or hear.
• The employee must frequently lift and/or move up to 30 pounds.

Company Benefits

· 401(K)

· 401(K) matching

• Paid time off
• Select Paid Holidays
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Hospitalization insurance

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Forest Park, GA 30297: Relocate before starting work (Required)

Work Location: In person