Receptionist - Vinfast

Holman VinFast has an outstanding opportunity for a Receptionist to join the Holman Family.

Receptionist Responsibilities:

• Act as the first point of contact for visiting customers.
• Meet and greet customers consistently with courtesy and high level of professionalism.
• Provide excellent customer service by demonstrating our mission and values.
• Engage customers to determine their automotive needs.
• Appropriately route customers to our sales, service and parts businesses.
• Maintain a high and consistent level of premium-brand, customer service – WOW customers!
• Use premium-brand telephone techniques and etiquette.
• Operate switchboard telephone system, answer and field calls, take thorough messages as it relates to callers and inquiries.
• Provide basic information to callers that have general inquiries.
• Place follow up calls for Service and Sales functions.
• Assist management with various clerical duties as needed.

Qualification Criteria:

• 1 year of relevant work experience in customer service, receptionist/front desk, administrative role.
• Excellent communication skills and ability to be a team player, professional appearance.
• Pleasant and engaging – must be able to project a ‘smile’ while speaking both in person and over the phone.
• Listen and retain information accurately.
• Excellent interpersonal skills, both in person and over phone.
• Team-oriented and flexible/multi-tasking.

The Holman Family Difference:

Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service. We offer competitive pay and incentives. Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program. Growth and development opportunities to help you achieve your career goals.

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