Job Overview:
We are seeking a professional and organized Receptionist to join our team. As our company's first point of contact, you will play a crucial role in providing excellent customer service and creating a positive impression for our visitors and clients. The ideal candidate will have strong organizational skills, be proficient in office management tasks, and possess excellent phone etiquette.
Responsibilities:
Essential Duties & Responsibilities:
· Greets clients, visitors, and guests in a warm, friendly manner; determines the purpose of each person’s visit and notifies appropriate company personnel of visitor arrival.
· Answers, screens, and directs phone calls to employees in a polite manner; takes messages where necessary.
· Ensures reception and common areas are tidy and presentable
· Restocks supplies such as coffee stations and printers on a daily basis
· Maintains office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
· Processes outgoing mail
· Assembles documents for scanning
· Scans, verifies, and uploads documents into databases.
· Reviews information provided by the customer and entered by the shipping department and verifies accuracy.
· Verifies customer and order information for correctness and efficiently enters this information into software to generate necessary shipping paperwork.
· Reviews orders for completeness according to stated procedures and forwards incomplete orders to the accounts receivable supervisor for review.
Skills:
- Proficient in using Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills with the ability to multitask effectively
- Exceptional phone etiquette and customer service skills
- Proven ability to handle confidential information with discretion
- Detail-oriented with excellent time management skills
This is a full-time position with competitive pay. If you are a motivated individual with strong organizational skills and enjoy providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Receptionist!
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
People with a criminal record are encouraged to apply
Work Location: In person