Receptionist Part Time

Part Evenings : 4pm-8pm and Saturday or Sunday

Job Summary: Handles and directs incoming telephone calls and performs essential receptionist duties. Assist in preparation of paperwork for anticipated admissions and provides backup to admissions team. Oversees Part Time receptionists and is responsible for front desk scheduling and delegation of receptionist duties.

Essential Functions and Responsibilities:

• Answer and direct calls.
• Maintain Business Office filing system.
• Typing, data entry as directed.
• Prepare preliminary Admission Agreement for patients and/or family members for signing.
• Admissions backup/coverage when needed.
• Organize monthly billing statements for mailing.
• Maintain facility petty cash.
• Process deposits and withdrawals for Resident Trust Fund: balance account at month end, provide copies of reports to Accounting. Prepare quarterly statements for mailing.
• Mail monthly statements for the Accounting office.
• Maintain postage in meter.
• Maintain and record personal items in safe.
• Assist with Accounts Payable as needed and submit to Accounting as required.
• Conduct and record transactions for Patient Trust/deposits.
• Maintain scheduling for the Private Dining Room.
• Assist residents in purchasing meals; arrange transportation and connecting them with village services as needed.
• Direct and oversee Emergency Protocols for Guests and Emergency Response Personnel.
• Monitor Guest sign- in and parking issues.
• Maintain and update the resident Elopement Book.
• Attach Resident Photos in system.
• When necessary, have Resident and/or Responsible Party sign admission paperwork. Explain all papers prior to be being signed.
• Enter Resident information into system in order to generate Resident’s face sheet. Deliver multiple face sheets to appropriate nurse’s station.
• Conduct tours for prospective residents and families.
• Assist all members of the Administrative Team as directed.
• Scheduling of reception area coverage.
• Oversees Part Time receptionist and responsible for delegation of receptionist duties.