Receptionist

Job duties & responsibilities

PROVIDE A WARM AND HELPFUL POINT OF CONTACT FOR ALL CALLERS AND GUESTS

• Answer telephone, determine nature of call and direct caller to appropriate individual or department
• Take accurate messages when personnel are unavailable and ensure accurate delivery
• Operate paging/telephone system as required
• Greets and directs visitors to the appropriate personnel

PROVIDE ADMINISTRATIVE SUPPORT AS ASSIGNED

• Perform duties such as typing, copying, filing, faxing, etc. as assigned
• Operates computer and performs data entry as assigned
• Maintains and orders office supplies

PARTICIPATE IN AND PROVIDE SCHEDULED TRAINING, EDUCATIONAL CLASSES, AND ORIENTATIONPROGRAMS TO MAINTAIN LICENSURE OF SELF AND CERTIFICATION OF TEAM AND ENHANCE QUALITY OFCARE.

• Attend any mandatory meetings as required by your center.
• Maintain registration and licensure of applicable employees.

PERFORM OTHER RELATED ACTIVITIES AS ASSIGNED OR REQUESTED.

MAINTAIN AND WORK WITHIN ESTABLISHED DEPARTMENTAL, CENTER, AND HOME OFFICE POLICIES ANDPROCEDURES, OBJECTIVES, QUALITY IMPROVEMENT PROGRAM, AND SAFETY, ENVIRONMENTAL ANDINFECTION CONTROL STANDARDS.

Promptly reports any suspected resident abuse, neglect or misappropriation to the DON