- Make sure the switchboard is open and operating promptly at 8:00 a.m., throughout the day until 5:00 p.m. Relief coverage will be provided for a one-hour lunch, as well as morning and afternoon breaks ***
- Greets visitors in a professional friendly and hospitable manner
- Ensures visitors sign in, receives a visitor badge and notifies appropriate staff to escort visitors beyond the lobby area
- Professionally answers incoming calls
- Ensures call are redirected to the appropriate staff or transfer call to voice mail when appropriate
- Receives and sorts incoming mail and faxes for pick-up
- Keeps front desk manual up-to-date detailing receptionist procedures
- Performs other routine clerical functions as directed
Education And Minimum Requirements:
- High school diploma or GED
- Minimum of one year administrative experience
- Experience in Microsoft Office (Word, Excel, Outlook)
Special Abilities And/Or Requirements:
- Excellent phone etiquette
- Excellent verbal communication skills
- Punctual
- Able to work with minimum supervision
- Should be customer service driven
- Able to multi-task