Receptionist

Position Summary:

The receptionist’s primary role is to answer, screen, and redirect incoming phone calls, greet and welcome guests as they arrive at the office, direct visitors to the appropriate person and office, provide basic and accurate information in-person and by phone, and clerical duties as assigned. The receptionist must be able to multi-task and provide a positive personality to guests, customers, co-workers.

• Receive and sort daily paperwork from field technicians.
• Deal with emergencies in a timely and effective manner.
• Ensure reception area is presentable and all necessary material is available.
• Make any necessary notes in customer’s accounts that is pertinent to a problem or a concern.
• Communicate complaints with management.
• Answer incoming phone calls from potential customers and explain service or help get them scheduled.
• Take payment information over the phone
• Assist with any other projects assigned from a manager/owner.

Licenses / Certifications: High School Diploma or GED

Job Type: Full-time

Pay: $12.00 - $13.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person