Receptionist

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Who we are and what we do:
ServiceMaster Restore is a top-performing ServiceMaster franchise with over 95 employees, a 45+ vehicle fleet and servicing six counties in the region. ServiceMaster Restore does it all: Water, fire, smoke, mold, trauma, biohazard, hoarding, odor/pathogen control, reconstruction and more! At ServiceMaster of Salem, we unite for the common goal of RESTORING PEACE OF MIND® to our customers.
Position Overview:
We are looking for a friendly and organized receptionist who can manage various tasks with ease, from greeting visitors to handling phone calls and data entry. You'll also assist with invoice processing, payment collection, and ensuring excellent customer service follow-up. Proficiency in Outlook and Excel is essential, and we value strong communication skills and a knack for problem-solving.
Job Duties:

• Manage a multi-line phone system, handle calls, and direct inquiries to the appropriate department or individual.
• Welcome visitors and address both routine and complex queries effectively.
• Coordinate appointments as necessary.
• Input new job details into the ServiceMaster CRM, ensuring accurate capture of customer and job information.
• Utilize personal computers and relevant software packages proficiently.
• Demonstrate understanding of ServiceMaster operating systems and our range of services.
• Notify staff of visitor arrivals promptly.
• Oversee timekeeping responsibilities.
• Perform data entry tasks efficiently.
• Handle accounts receivable/payable processing.

Job Requirements:

• High school diploma/GED.
• Proficiency in Microsoft© Office applications (Word, Outlook, PowerPoint, and Excel).
• Comfortable with various software platforms.
• Strong personal time management and organizational skills.
• Excellent verbal and written communication abilities.
• Reliability and adaptability in fast-paced environments.
• Discretion in managing highly sensitive information.
• Effective multitasking capabilities.
• Experience in copying, filing, and maintaining documents in both paper and electronic formats.

Must be prepared to:

• Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sitting for long periods of time while using office equipment such as computers, phones etc.
• Repetitive motions, such as movement of wrists, hands and fingers while picking, pinching, and typing during your normal working environment.
• Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.