Q&E Manager - BL Apps HMI
Degree:
Bachelor
Work Experience:
10-15 years
Travel:
25%
Workplace Types:
Hybrid
Job Description:
Role Purpose
Drive product related Q&E initiatives and implement best practices. Provide expert guidance to senior leaders, mentor quality teams and lead the definition, development and implementation of innovative quality solutions. Guide and support customer expectations with regards to escalations, customer audits and customer updates.
Key Responsibilities:
• Program management: Manages product related Quality & Excellence programs with a need to integrate knowledge or competence domains across the organization. Develops Q&E solutions to systemic challenges that have a highly ambiguous nature across Manufacturing, Development and Source & Procure. Projects involve innovative and heterogeneous topics, that have short, mid- and long term and strategic impact. Requires deep professional Q&E knowledge and good understanding of ASML business and interdependencies.
• Process Improvement: Drive product & process improvements through process (re)-designs and optimizations. Sets the direction for process transformation, integrating quality improvement as a core organizational principle. Redefines standards and position the organization as a leader in quality excellence.
• Cross-collaboration: Be the bridge between executive leadership and various (Quality)-departments and professionals, leveraging their expertise to guide business-unit wide quality initiatives. Influencing beyond organizational boundaries, shaping BU Q&E standards through collaborative partnerships.
• Transformational impact: Implement the Living Quality & Excellence culture by enabling employees to own quality and creating a safe environment where employees can speak-up on Q&E topics. Actively promote/use of the Q&E Reward & Recognition program and Q&E Communication Strategy.
• Customer expectation: Manages the customer expectations with respect to Q&E at BU level, guiding senior leadership in aligning quality initiatives with customer needs. Drive initiatives that establish the organization as a trusted partner, shaping mid- and long-term customer relationships through exceptional quality experiences.
•
Planning & Complexity:
• Different products, cross-departments and geographies, suppliers, D&E, senior stakeholders, customer interaction, functional leadership of the site/region.
People Management:
• Leads a virtual, multi functional, cross-sector team of >5 FTE
Experience:
• 10+ years of experience in leading Q&E improvement- & transformation projects in complex organizations
• 5+ years experience in interaction within an operational site (e.g. factory) and with end customers
• Recognized as expert on quality, continuous improvement and Six Sigma/LEAN concepts
• Experienced in change management
• Able to position Quality & Excellence as a key business performance driver
Investigates opportunities to improve; actively informs and involves others in changing processes
Core Competencies:
-Ability to lead project teams in expertise domains (D&E, S&P, P&D, GMF, CS) without authority
-Strong stakeholder management skills
-Organizational savvy: understands where initiatives are deployed and how to align these with own deliverables
Functional Competencies:
-Broad understanding of Quality & Excellence concepts, methods and impact
-Good understanding of the ASML product portfolio, internal organization, processes and customer quality needs.
The current base annual salary range for this role is currently $173,625-$289,375. Pay scales are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate, including but not limited to job-related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members. Our recruiters can share more information about our bonus program, benefits and equity during the hiring process.