Technical Customer Support jobs in Duluth, GA

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CUSTOMER SUPPORT ENGINEER - RALEIGH/DURHAM/RTP, NC​​​​​​​

Install, and ensure the operation of assigned systems and options to factory performance specifications. Perform Basic User Familiarization Training at installations. Ensure the customer is aware at all times of the correct meth...

CompanyOxford Instruments
AddressRemote - United States
CategoryInformation Technology
Date Posted a month ago See detail

Customer Support Engineer - Raleigh/Durham/RTP, NC​​​​​​​

Oxford Instruments

Remote - United States

Install, and ensure the operation of assigned systems and options to factory performance specifications. Perform Basic User Familiarization Training at installations. Ensure the customer is aware at all times of the correct meth...

Customer Support Engineer -Montreal/Ottowa Canada

Oxford Instruments

Remote - United States

Install, and ensure the operation of assigned systems and options to factory performance specifications. Perform Basic User Familiarization Training at installations. Ensure the customer is aware at all times of the correct meth...

Customer Support Supervisor

Grundfos

Lenexa, KS

Lead the defined business strategies for the CSSC department. Provide supervision and direction to Frontline teams assigned to department while ensuring that department breaks, vacations, and openings are anticipated and covered s...

Administrative and Technical Support Specialist

Amentum

Colorado, United States

Records and file management. Employee in- and out-processing. Assist in managing DOD, DSS, and local office policies and programs. Support the field office chief in scheduling. Correspondence drafting and routing. Travel planning...

Help Desk / Technical Support

Eon Applications, Inc.

McKinney, TX

Provide 1st level telephone support of AcquireTM software. Document all customer/case details in support case tracking system. Communicate effectively with Customers to determine and resolve common problems and requests in complia...

Technical Support Specialist - Remote - Latin America

Fullstack Labs

Texas, United States

Team Augmentation: You will integrate yourself directly into our client's team and work alongside their existing designers and engineers on a daily basis. Design & Build: You will work on a FullStack product team to build and deli...

Field Customer Support Specialist (Collections)- Boston/Roslindale MA

Upbound Group

Massachusetts, United States

Coordinate with collections team to assist in resolving past due accounts. Maintain accurate records of past due account activity. Maintain accurate records of all field activity. Complete customer field visits in a timely manner...

Technical Support Ii - 1952285

Global Recruiters Black Hills

Texas, United States

Technical Support IIThis role includes, but is not limited to, coordinating installation meetings, configuring and troubleshooting our synchronization client, provisioning new sites, and terminating access to cancelled sites. The...

Technical Support Representative

Jonel Engineering

Remote

From $55,000 a year

Extraordinary work ethic. High sense of urgency and is committed to working as efficiently and effectively as possible. Integrity and humility. Ability to contribute to the team in a significant way. A consistent and positive can-...

Technical Support Representative

Dozuki

Remote

$40.9K - $51.7K a year

Act as the first point of contact on the customer journey, supporting customers through Zendesk tickets and over the phone as needed. Consult and guide customers through diagnostic and troubleshooting processes, to determine steps...

Technical Support Engineer

Techryde Inc

Remote

$50,472.57 - $60,784.17 a year

Support Query Handling: Provide timely and effective Technical Support to restaurant clients, addressing their queries and issues via phone, email, or ticketing system. SLA Management: Monitor and manage service level agreements (...

Producer Technical Support Analyst

Howden Group Holdings

Remote

$49K - $62K a year

Customer Support: Provide prompt and courteous Technical Support to insurance agents and brokers through phone calls, emails, and other correspondence channels. System Training: Train insurance agents and brokers on the proper use...

Manager, Technical Support

Powerschool Group Llc

Remote

$65,000 - $90,000 a year

Monitors and drives supervisors and staff performance. Works to increase team efficiency and effectiveness. Monitor operational activity (volumes, key performance indicators/metrics, corrective action reporting, performance plans,...

VP, Customer Support

Inovalon

Remote

$200,000 - $220,000 a year

1) Develop and maintain "expert-level" knowledge regarding products, services, capabilities, infrastructure, and operations of Employer and its affiliates, the marketplace, competition, strategic positioning, threats and direction...

Customer Support Representative

Grundfos

Lenexa, KS

Provide commercial and technical advice on Customer inquiries which the employee can resolve within about 20 minutes, by email, telephone, live chat, instant messaging etc. Create tickets, e.g. RFI (request for information), RFQ (...

Engineering Tools Technical Support Analyst - JIRA, Bitbucket, Confluence

Bae Systems

United States

Design, operation and support of Software Engineering Tools. Administration and operational support of multiple Software Engineering application environments across BAE Systems. Troubleshoot performance, availability and overall h...

Technical Support Representative - Tier 1

Granicus

Remote - Oregon, United States

Respond to customer inquiries via phone, email, or chat to provide technical assistance and support for Granicus applications.. Resolve customer inquiries by utilizing troubleshooting techniques, providing guidance and instructio...

Customer Support Representative

Wesalute

Remote

$14.50 - $15.00 an hour

Customer service experience. Customer or another CRM is a plus. Live chat (inbound and outbound) customer service or sales experience. Troubleshoot difficult customer challenges. Coach and educate users about products and key feat...

FINRA Certified Associate Customer Support

Dxc Technology

Remote

$50,000 a year

401(k) matching. Dental insurance. Health insurance. Vision insurance. Work from home. Day shift. Morning shift. Monday to Friday. Remote. Do you have FINRA Series 6 / Series 7 certification? What is your salary expectation?...

Junior Customer Support Engineer

Analyst1

Remote

$61.1K - $77.3K a year

Monitor and respond to new requests to the support team. Conference call with customers to troubleshoot issues and gather information. Directly access and manage SaaS and/or PaaS instances of our software. Learn and train others o...

Customer Support Specialist (Urgently Hiring)

Musely

Remote

$14 - $17 an hour

Respond to customer queries in a timely and accurate manner, via phone, email, chat, or social media. Analyze and report reoccurring issues. Monitor complaints on social media (Facebook, Instagram, etc.) and reach out to provide a...

Customer Support Specialist

Thistle Health Inc.

Remote

$23 - $30 an hour

Provide amazing support to customers via phone, text, email, and live chat Coordinate seamlessly across multiple departments to resolve customer issues Advocate for our customers and surface continued pain points for resolution As...

Customer Support Rep, Facilities Central

George Washington University

District of Columbia, United States

$19.92 - $25.82 an hour

Answer incoming work requests calls. Assist customers with questions, concerns and problems. Offer troubleshooting assistance and temporary resolutions to emergency calls or urgent requests. Direct customers to submit work request...

Technical Support Specialist - Robotics

Branex Group

Michigan, United States

Up to $35 an hour

Discuss, diagnosis, and resolve issues related to repairing robots (including operational and process issues) as reported by customers and/or Service Engineers. Answer Technical Support requests (via phone call, email, or webchat)...

Technical Support Rep

Mitek, Inc.

Largo, FL

Receive incoming customer issues in support of complex Structural Engineering, CAD, and Business Management applications within the MiTek Software Suite and help the customer resolve those issues by: Researching previous customer...

Technical Customer Service Advisor, Remote

Conduent

Idaho, United States

$17.31 an hour

How do I reconnect my Wi-Fi on my smartphone? Why cant I sign into my account? My device is unresponsive, how can I get it to power on? Be at least 18 years or older. Have a High School Diploma, or equivalent. Be able to successf...

Customer Support Technician- Medical Device

Magventure

Alpharetta, GA

$55,000 - $60,000 a year

Conduct initial troubleshooting and escalate issues to senior technicians when necessary. Manage the shipment of loaner Medical Devices and maintain loaner inventory, coordinating dispatch and returns. Enter service and warranty c...

Customer Support Specialist

Wheels, Inc.

Alpharetta, GA

$36.4K - $46.1K a year

Enter customer requests in CRM tool and follow them through to completion Assist in managing open CRM requests to ensure cases and associated tasks remain current and do not go overdue Respond back to customers on follow up commun...

Customer Support Specialist

Zybra Llc

Florida, United States

From $16 an hour

Flexible schedule. Work from home. 2 years. Day shift. Every weekend. Hybrid work. Office....

Customer Support Specialist - PT

At Home

Washington, United States

$32.8K - $41.6K a year

The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on driving profitability through promoting operationa...