Technical Customer Support jobs
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HEAD OF TECHNICAL CUSTOMER SUPPORT
Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...
| Company | Typeform |
|---|---|
| Address | United States |
| Category | Information Technology |
| Job type | Full-time |
| Date Posted | 2 weeks ago See detail |
Head of Technical Customer Support
Typeform
United States
Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...
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Technical Customer Support, US
Channable
New York, NY
$62,000 a year
A self-starter with a history of working in a fast-paced environment - we are a growing team at Channable US;. Have knowledge of the eCommerce industry either through your time at an agency, a retailer, or even running your own eC...
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Technical Customer Support Representative
Restream
Remote
$44.7K - $56.6K a year
Provide prompt, accurate, and personalized assistance to Restream users through live chat, email, and social media Resolve customer issues by developing expertise in relevant product areas and utilizing your basic programming know...
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Technical Customer Support Representative
Auction Edge Inc
Franklin, TN
$38.7K - $49K a year
Manage inbound customer calls and emails to assist with Edge technology-related issues. Document Customer Support calls and emails, or other forms of communication, accurately in the ticket management system. Assist in developing...
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Technical Customer Support - Phone, Email (3725)
Modsquad
Jamaica, NY
Tech Savvy and Windows Admin knowledgeable. Basic knowledge of Windows OS and Server OS. Prior experience with phone and ticket support. Great reading capabilities and comprehension, as well as prior experience with following stan...
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Technical Support Representative New
Teksystems
Charlotte, NC
$22-$24 per hour
They will then update the internal system with any pertinent information.- Responsible for communicating the programming/troubleshooting process to customers or installers in the field. Will walk through testing procedures and a Q...
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Customer Support Advocate New
Brightwheel
United States
Develop expertise in our platform and become a subject matter expert for our customers, keeping on top of updates in each release. Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and r...
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Customer Support Specialist I - Service Desk New
Health First
Rockledge, FL
Maintains a high level of compliance in assigned areas of responsibility, abides by established Health First Information Security policies and procedures. Follows the troubleshooting documentation for information systems support,...
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Customer Support Specialist New
Enumerate
Athens, GA
Someone who is a customer service trail blazer. Someone who loves learning and explaining complex systems. Someone who loves a variety of situations and making peoples lives easier. Required: 2 years experience in a contact cente...
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Technical Customer Support - Remote
Nesco Resource
Eden Prairie, MN
Engage with customers in a friendly, empathetic, and professional manner to establish rapport and build trust. Actively listen to customer concerns, ask clarifying questions, and demonstrate genuine care for our customer's technic...
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Technical Customer Support Specialist I
Growthzone
Remote
$41.5K - $52.6K a year
You are confident and know our suite of GrowthZone products. You consistently meet your quota of tickets completed. You maintain a high satisfaction rating from customers on all resolved tickets. You have a working knowledge of SQ...
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Technical & Customer Support - Part Time (MUST LOVE CATS)!!
Petnovations Inc
Savannah, GA
From $17 an hour
Must have an adequate set-up and be able to work efficiently from home. Must have secure, password protected WIFI. Must be team oriented. Must have separate childcare for babies and/or toddlers. Must be able to diagnose issues and...
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Technical Customer Support Engineer
Parade
Remote
$50,000 - $60,000 a year
Own resolution of tier 2 support conversations from investigation, root cause analysis, escalation to Engineering and Product teams, and providing recommendations and fixes back to the customer. Act as the primary escalation point...
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Customer Service/Technical Support Representative (Onsite)
Concentrix
Orlando, FL
$18 per hour
Provide inbound customer support.. Help customers resolve technical issues.. Assist in correcting billing concerns.. Deliver expert customer experienceswith a smile. 18 years or older with a High School Diploma or GED. Live w...
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Customer Success Associate, Technical Support (French bilingual)
Fortive
Remote
Speech French fluently to support customers. Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as well as IT (Information Technolo...
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Technical Support Specialist New
Saic Motor
PHOENIX, AZ
Installs software, modifies settings, and replaces hardware as required to resolve the incident. Resolves desktop and network issues to restore service. Understands premise wiring/cabling best practices. Uses ITSM and Remedy ticke...
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Mechanical/ Electrical Technical Support New
Bcforward
Troy, MI
This position is client facing and spends much time interacting with the client's North American Field Operations as well as providing specialized mechanical/Technical Support and warranty adjudication for the following product li...
3 hours ago seen See more...
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Customer Support Representative New
Vitu
Helena, MT
Respond to all customer's phone, email, and other forms of communication. Assist users with their on-line transactions. Assist customers with clarifying title corrections needed. Answer customer's questions related to DMV's Dealer...
5 hours ago seen See more...
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Senior Director, Technical Support New
Aspca
New York, NY
$169,000 - $181,000 a year
Provide strategic leadership and vision for the IT help desk department Monitor and manage a team of IT professionals, ensuring they have the tools and training needed to excel Foster a collaborative and customer-centric approach...
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Customer Support Specialist New
Elevenlabs
Remote
Rapid Response: Quickly and effectively resolve Customer Support tickets, ensuring a seamless user experience and customer empathy.. Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot...
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Technical Support Technician New
Vestas
Brighton, CO
Provides Technical Support and improve processes in the manufacturing of wind turbine components: Nacelle, Hub and Drivetrain. Responsibilities Owner of Technical Support processes within assigned production area Ensure th...
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Technical Support / Customer Service Representative
Webhelp
United States
$27.6K - $34.9K a year
Provide inbound customer support using a call flow guide Resolve technical issues related to hardware, software, and client products Track, document, and retrieve information in databases Be an amazing problem-solver Maintain broa...
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Field Technical Support/ PC Deployment
Bcforward
Michigan, United States
This is a PC Refresh project:. Prepare AP built PCs for deployment. Office PC Deployment. Handout office PCs at central location(s). Receive old PCs for further disposition. Manufacturing PCs. Deliver new PC. Replace old PC with n...
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Field Technical Support
Bcforward
Kalamazoo, MI
Prepare AP built PCs for deployment. Office PC Deployment. Handout office PCs at central location(s). Receive old PCs for further disposition. Manufacturing PCs. Deliver new PC. Replace old PC with new PC. Install applications whi...
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Technical Support Engineer
Menlo Security
United States
They include Vista Equity Partners (Vista), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.Qualifications: 2 to 4 years of experience in customer support in enterprise cloud/network security, or IT admins...
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Technical Support Engineer
Monarch Money
United States
Develop a deep understanding of the Monarch app.. Help the Customer Success team when users have technical issues related to using the product or their financial data.. If necessary, provide direct support to users on technical/pr...
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Technical Support Analyst Entry and/or Journey
Pueblo County, Co
Pueblo, CO
Installs, maintains and troubleshoots hardware and software. Troubleshoots and configures client network connectivity. nstalls, maintains peripherals. Configures and troubleshoots smart phones. Performs monitoring and problem reso...
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Associate Technical Support Engineer
Spot Ai
United States
Providing world-class customer service for an innovative Video Intelligence company. Identifying, prioritizing, diagnosing, and solving technical problems for customers across the stack: network, appliance, and application layers....
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Customer Support Agent (HCF)
Clipboard Health
Remote
Process customer contact and deliver prompt solutions through phone, chat, and email. Communicate and collaborate with different departments. Investigate, research, and resolve customer issues. Handle tough and dissatisfied custom...
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Engineering Tools Technical Support Analyst - Systems Enginering
Bae Systems
Hudson, NH
Design, operation and support of Systems Engineering Tools. Administration and operational support of multiple Systems Engineering application environments across BAE Systems. Troubleshoot performance, availability and overall hea...
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