Technical Customer Support jobs in Duluth, GA

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TECHNICAL OPERATIONS & INSIGHTS ANALYST - PRODUCT SUPPORT

Build data pipelines that enable reliable, accurate, and timely data insights. Enable Product Support to capture customer, product, and team performance insights. Develop and maintain workforce capacity models to forecast staffing...

CompanyFigma
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted a week ago See detail

Technical Operations & Insights Analyst - Product Support

Figma

United States

Build data pipelines that enable reliable, accurate, and timely data insights. Enable Product Support to capture customer, product, and team performance insights. Develop and maintain workforce capacity models to forecast staffing...

Technical Support Representative - Houston, United States - Affinitiv

Affinitiv

United States

Provide 1st level support for clients, troubleshoot and resolve issues with company software. Receive inbound phone calls and accurately log all call conversations in Zendesk in a timely manner. Work closely with Tier 2 technician...

ServiceNow Sr. Technical Consultant - Customer Success Managementat CDW Careers

Cdw

Remote

Estimation, creation and delivery of solutions for stakeholders and/or customers addressing requirements through technical architecture in consideration of process design, ServiceNow Technical Best Practice and Standards Collabor...

Support Technical Consultant

Mitratech

Remote

$73.2K - $92.7K a year

Serve as the first point of contact (via phone, email, web-based support portal) for Mitratech's user base. Leading multiple upgrade or transactional projects in varying phases simultaneously, working within the overall project pl...

Travel Customer Support Representative (Hybrid)

Cruise Planners

Coral Springs, FL

Answer incoming calls, chats, and email inquiries sent to the team. Respond to franchisee questions and challenges in a professional and timely manner. Resolve issues and troubleshoot technical problems. Ask questions to get bette...

Team Leader (m/f/d), Technical Support NCE Operational System Team

Vestas

Delaware, United States

Remote Team Leadership, effectively represents and supervises a remote team of 8-12 employees Act as the deputy for the Manager of the Technical Operational System Team when required Role model ensuring team delivers on objective...

Technical Support Manager

Imerys S.a.

United States

Facilitate business growth through technical training of customers, contractors and specifies. Act as a technical ambassador, representing the company externally as an expert by participating in university networks, standardizatio...

Artiva Technical SQL Product Support Analyst

Overland Park Regional Medical Center

Overland Park, KS

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

Technical Support Analyst I

Servpro Industries, Llc

United States

Excellent health benefits plan, which includes medical, vision and dental options. 401(k) with company match. Company profit sharing plan. Generous paid time-off and paid holidays. Paid parental leave. Company-paid mental health b...

Technical Support Engineer

Sciencelogic

United States

Designing and developing QA documentation (Test Cases/Test scenarios) from business and functional requirements.. Writing test cases for checking the populated data correctly into fact and dimension tables.. Performing regular sys...

Technical Support Engineer - Developer Support

Consensys

United States

Respond to technical customer requests in accordance with our SLAs and own them until resolution.. Provide valuable customer feedback to the product team and identify opportunities for product improvements or solutions to common i...

Oubound Customer Support Specialist

Extend Your Team

Remote

$39.6K - $50.1K a year

Make outbound phone calls to users before scheduled online appointments. Confirm appointment details and answer any questions or concerns users may have. Schedule online appointments with the team for document signing. Collaborate...

Sales support for technical products - Westside, United States - Apex Solutions

Apex Solutions

United States

A motivated sales team and open working atmosphere for good collaboration. Opportunities for further education to expand your technical knowledge and pursue professional interests. Flexible working hours including flextime, mobile...

Administrative and Technical Support Specialist

Amentum

Mississippi, United States

The AA should have the expertise and qualifications to accomplish moderately complex administrative tasks with minimal guidance and assistance. Preferred: Intermediate to high proficiency in Microsoft applications, partic...

Customer Support Engineer

Firemon

United States

Manage multiple tickets and prioritize ticket responses based on urgency.. Demonstrate strong critical thinking, and self-driven research skills utilizing FireMon and external resources during the lifecycle of the ticket.. Contrib...

Customer Support Advocate

Brightwheel

United States

Develop expertise in our platform and become a subject matter expert for our customers, keeping on top of updates in each release. Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and r...

Customer Support Specialist

Elevenlabs

Remote

Rapid Response: Quickly and effectively resolve Customer Support tickets, ensuring a seamless user experience and customer empathy.. Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot...

Field Technical Support/ PC Deployment

Bcforward

Michigan, United States

This is a PC Refresh project:. Prepare AP built PCs for deployment. Office PC Deployment. Handout office PCs at central location(s). Receive old PCs for further disposition. Manufacturing PCs. Deliver new PC. Replace old PC with n...

Technical Support Engineer

Menlo Security

United States

They include Vista Equity Partners (Vista), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.Qualifications: 2 to 4 years of experience in customer support in enterprise cloud/network security, or IT admins...

Technical Support Engineer

Monarch Money

United States

Develop a deep understanding of the Monarch app.. Help the Customer Success team when users have technical issues related to using the product or their financial data.. If necessary, provide direct support to users on technical/pr...

Associate Technical Support Engineer

Spot Ai

United States

Providing world-class customer service for an innovative Video Intelligence company. Identifying, prioritizing, diagnosing, and solving technical problems for customers across the stack: network, appliance, and application layers....

Customer Support Agent (HCF)

Clipboard Health

Remote

Process customer contact and deliver prompt solutions through phone, chat, and email. Communicate and collaborate with different departments. Investigate, research, and resolve customer issues. Handle tough and dissatisfied custom...

Fiscal and Technical Support Consultant - IFD/FMM

Inter-American Development Bank

United States

Provide technical inputs and participate in the technical review processes of the knowledge products prepared within the framework of the Work Plan of the Regional Platform of Ministers of Treasury, Economy, and Finance of Latin A...

Customer Support Team Leader(Global)

Clipboard Health

United States

Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%. Providing frequent coaching to agents based QA feedb...

Fiscal and Technical Support Consultant - IFD/FMM

Inter-American Development Bank

United States

Provide technical inputs and participate in the technical review processes of the knowledge products prepared within the framework of the Work Plan of the Regional Platform of Ministers of Treasury, Economy, and Finance of Latin A...

Field Technical Support

Bcforward

Virginia, United States

Analyzes, troubleshoots, and resolves issues within IT infrastructure including HPE Enterprise systems, servers, storage, and networking. Understanding of a Data Center IT Operations environment and the knowledge to use software t...

Technical Support Specialist (Life Science Application Specialist) F/M/NB

Biomérieux

United States

A family-owned company, bioMrieux has grown to become a world leader in the field of in vitro diagnostics. For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve publi...

Technical Support Coordinator - Now Hiring

St. Edward'S University

Texas, United States

Medical & Rx Coverage - Blue Cross Blue Shield (HSA & FSA Available)Dental - Guardian DentalVision - Guardian/Davis Vision PlanShort Term Disability (STD) Insurance Long Term Disability (LTD) Insurance Life & Accidental Death & Di...

Senior Manager, Client Technical Product Support

Adp

Alpharetta, GA

Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day? Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging...

Customer Support Associate

Swing Education

United States

Provide high quality, efficient and helpful responses to customer requests through channels like Zendesk emails/tickets, livechat and phone. Suggest, update, and create content for our external Help Center and internal knowledge b...